Park Monitor - Sand Mountain Park & Amphitheater

PARK MONITOR - Sand Mountain Park & Amphitheater

SMP SFM, LLC

LOCATION: Albertville, AL

DEPARTMENT: OPERATIONS

REPORTS TO: OPERATIONS MANAGER

STATUS: FULL - TIME

ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

Park Monitor is responsible for maintaining a safe and secure environment for guests and team members by patrolling and monitoring premises and personnel.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Welcome guests and provide helpful, professional assistance throughout the property
• Communicate clearly and professionally with guests, team members, management, and emergency personnel when appropriate
• Follow the Emergency Action Plan and immediately notify the appropriate supervisor or emergency agency when required
• Establish effective, professional, and efficient radio communication with all SMPA Team Members
• Establish presence by securing premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and permitting entry
• Ensure the safety and well-being of all personnel, visitors, and the premises
• Prevent losses and damage by reporting irregularities and informing violators of policy and procedures
• Secure all exits, doors, and windows after close of operations
• Check surveillance cameras periodically to identify disruptions or unlawful acts
• Respond to alarms and react in a timely manner
• Follow all company service, safety, and operating standards
• Submit reports of daily surveillance activity and important occurrences
• Do not take action beyond assigned authority or training; request assistance when an incident requires management, police, fire, or EMS support
• Performs other duties assigned by management

MINIMUM QUALIFICATIONS:

• Flexible work schedule (nights, weekends, holidays) and regular attendance necessary
• Must be at least 21 years of age
• Surveillance and reporting experience preferred
• Ability to communicate clearly
• Ability to deal with uncertain situations, possess good judgment and think objectively
• Must be dependable and have emotional control
• One-year experience as a Security Guard/Officer or similar role preferred
• First Aid/CPR/AED Certification is preferred
• High School Diploma or General Education Degree (GED) required

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time
• May be required to work outside in cold and/or warm temperatures
• Facility has intermittent noise