SF ONB2.0 Consultant

 About Accenture

 Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.

Role Overview

We are seeking an experienced SAP SuccessFactors Onboarding 2.0 Consultant to join our Reinvention Services team. In this role, you will serve as a Functional Subject Matter Expert for SAP SuccessFactors Onboarding 2.0 (ONB 2.0), applying deep module knowledge to design, configure, and deliver onboarding solutions that create exceptional new hire experiences while meeting real operational and compliance needs.

You will collaborate and manage team performance effectively, take responsibility for decisions within your immediate team and across multiple teams, and contribute meaningfully to key project decisions. This is an excellent opportunity for a SuccessFactors Onboarding specialist who is passionate about employee experience technology and committed to functional excellence in delivery.

Key Responsibilities

Functional SME Leadership

• Serve as the Subject Matter Expert for SAP SuccessFactors Onboarding 2.0, ensuring functional correctness and alignment with real-world onboarding business processes and expected system behaviour.

• Apply deep knowledge of onboarding process flows — including pre-day-one activities, compliance task management, new hire portals, cross-boarding, and offboarding — to validate requirements and workflows with stakeholders.

• Take responsibility for team decisions within the onboarding workstream, providing solutions to problems for both the immediate team and across multiple delivery teams.

• Contribute to key project decisions by bringing a well-informed functional perspective and a strong understanding of SAP SuccessFactors platform capabilities.

• Drive the adoption of delivery best practices, quality standards, and project methodologies across all engagements.

Functional Specification & Solution Design

• Develop and refine detailed functional specifications that align onboarding business objectives with SAP SuccessFactors ONB 2.0 system capabilities.

• Translate complex business requirements into clear, structured configuration designs covering panels, process variants, roles, tasks, email notifications, and document management.

• Analyse process improvement opportunities and recommend enhancements to optimise onboarding system performance, compliance adherence, and new hire user experience.

• Support proof of concept development and conceptual design activities to validate proposed onboarding approaches with stakeholders.

• Contribute to the continuous improvement of project methodologies, configuration standards, and quality benchmarks across the onboarding practice.

Stakeholder Engagement & Cross-functional Collaboration

• Collaborate closely with cross-functional teams — including HR Operations, IT, Recruiting (RCM), Employee Central (EC), and Change Management — to ensure seamless integration and end-to-end delivery of onboarding solutions.

• Engage with client stakeholders to validate requirements, communicate functional design decisions, manage expectations, and ensure alignment throughout the project lifecycle.

• Facilitate onboarding design workshops, process walkthrough sessions, and user acceptance testing (UAT) with business owners and HR leads.

• Support change management and training activities to drive smooth adoption of new onboarding processes and self-service capabilities by HR administrators and hiring managers.

Team Support & Practice Development

• Support team members by actively sharing SAP SuccessFactors ONB 2.0 expertise, guiding the resolution of complex functional challenges, and fostering a collaborative team environment.

• Collaborate with and manage the team to perform effectively, ensuring functional quality and delivery consistency across the workstream.

• Contribute to Accenture's SAP SuccessFactors practice through knowledge sharing, accelerator development, and onboarding methodology improvement initiatives.

• Engage proactively with multiple delivery teams, bringing a solutions-oriented mindset to cross-team challenges.

Skills & Expertise

Core Technical Skills

• Expert proficiency in SAP SuccessFactors Onboarding 2.0 — process configuration, panel designer, compliance forms, document templates, tasks, notifications, cross-boarding, and offboarding workflows.

• Advanced proficiency in the SAP SuccessFactors platform — including Employee Central integration, Role-Based Permissions (RBP), MDF objects, and Recruiting (RCM) integration.

• Strong capability in onboarding business process mapping and new hire experience design.

• Proficiency in functional and technical specification writing, requirements gathering, and solution documentation.

• Experience with SAP SuccessFactors integration touchpoints between ONB 2.0, EC, and RCM modules.

• Familiarity with compliance requirements relevant to onboarding documentation and right-to-work verification processes advantageous.

Enabling & Advisory Skills

• Strong stakeholder engagement skills — ability to facilitate workshops, communicate design decisions clearly, and manage expectations with HR and business stakeholders.

• Analytical capability in business process analysis — identifying gaps and translating improvement opportunities into practical ONB 2.0 configuration enhancements.

• Collaborative team skills — comfortable sharing expertise, supporting team members, and contributing to cross-functional delivery environments.

• Understanding of employee experience principles and how onboarding technology shapes new hire engagement and retention outcomes.

• Awareness of South African employment onboarding compliance requirements, including POPIA data handling considerations, advantageous.

Qualifications & Experience

• Minimum 4–6 years of hands-on SAP SuccessFactors experience, with significant focus on Onboarding 2.0 (ONB 2.0) implementation and configuration.

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.

• SAP SuccessFactors certification in Onboarding (required); Employee Central or Recruiting certification advantageous.

• Demonstrated experience in a client-facing consulting or project delivery role, ideally within a systems integrator or professional services environment.

• Proven track record of contributing to full-cycle SuccessFactors Onboarding 2.0 implementations — from requirements gathering through go-live and hypercare.

• Experience working within structured project delivery methodologies (Agile, Activate, or equivalent).

• Knowledge of SAP SuccessFactors Onboarding 1.0 to 2.0 migration projects advantageous.

• Understanding of South African HR compliance, employment onboarding documentation requirements, and POPIA data privacy obligations advantageous.

Why Accenture

• Contribute to landmark SAP SuccessFactors transformation programmes for leading South African and global clients across Financial Services, Mining, Retail, Telecommunications, and Public Sector.

• Be part of the SAP Reinvention Partner ecosystem with access to SAP's latest ONB 2.0 innovations, including AI-enhanced onboarding task automation and intelligent compliance management.

• Grow within a high-performance culture that values functional expertise, curiosity, and collaborative problem-solving.

• Access structured learning pathways, SAP certification support, and career development opportunities within Accenture's global People & Workforce Technology community.

• Join a diverse, inclusive, and purpose-driven South Africa team that is reinventing how Africa's leading organisations welcome and integrate their people.
  

• Minimum 4–6 years of hands-on SAP SuccessFactors experience, with significant focus on Onboarding 2.0 (ONB 2.0) implementation and configuration.

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.

• SAP SuccessFactors certification in Onboarding (required); Employee Central or Recruiting certification advantageous.

• Demonstrated experience in a client-facing consulting or project delivery role, ideally within a systems integrator or professional services environment.

• Proven track record of contributing to full-cycle SuccessFactors Onboarding 2.0 implementations — from requirements gathering through go-live and hypercare.

• Experience working within structured project delivery methodologies (Agile, Activate, or equivalent).

• Knowledge of SAP SuccessFactors Onboarding 1.0 to 2.0 migration projects advantageous.

• Understanding of South African HR compliance, employment onboarding documentation requirements, and POPIA data privacy obligations advantageous.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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