- Location
- Garden Grove, CA · Garden Grove, California, United States
- Workplace
- Hybrid
- Department
- IT
- Education
- Master
- Source
- Greenhouse
Description
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Job Overview
We are seeking an IT Specialist to join our IT Operations team at Harbinger Motors. As a rapidly growing organization, we operate in a fast-paced environment where adaptability and flexibility are essential. This role is ideal for someone who can shift gears quickly, step into different responsibilities as needed, and remain effective under changing priorities.
The ideal candidate demonstrates tenacity in troubleshooting and not stopping at surface-level fixes, but digging in to identify and resolve root causes. A strong customer service mindset is critical: you approach every interaction with professionalism, empathy, and a solutions-oriented attitude. You bring a “can-do” mentality, personal grit, and a willingness to go the extra mile to ensure systems run smoothly and users feel supported.
If you take ownership, see challenges through to resolution, and understand that sometimes the best debugging companion is a solid cup of coffee, you’ll fit right in. *Core working hours for this role is 11am-8pm*
What You'll Do
- Administer and optimize JumpCloud (directory services, device management, policy enforcement, MFA, SSO)
- Action user lifecycle processes (onboarding, offboarding, access changes) with a security-first mindset
- Administer and support Google Workspace, Atlassian (Jira/Confluence), Slack, and Zoom
- Administer SaaS permissions, groups, and integrations to enforce least-privilege access
- Deploy and maintain Action1 for patching, monitoring, and endpoint compliance
- Support macOS, Windows, and Linux endpoints
- Maintain and troubleshoot AV systems, including Neat equipment, Zoom Rooms, company all hands equipment (audio mixer, microphones, PTZ camera)
- Ensure conference rooms work before the meeting starts
- Automate repetitive tasks using scripting and system integrations
- Leverage APIs to streamline workflows across platforms
- Document systems, configurations, and processes clearly
- Provide Tier 2 technical support across hardware, software, and identity systems
Who You Are
- Hands-on experience administering Google Workspace and JumpCloud
- Experience with Atlassian Suite, Slack, and Zoom administration
- Experience with endpoint management and patching tools (Action1 preferred)
- Strong troubleshooting skills across SaaS, identity, networking, and endpoints
- Working knowledge of networking fundamentals (DNS, DHCP, TCP/IP)
- Ability to support macOS, Windows, and Linux environments
- Strong documentation and organizational skills
- Clear communication and ability to work cross-functionally
- Certifications preferred:
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
Bonus Points
- JumpCloud certifications
- Strong Linux administration experience (this one carries weight)
- PowerShell scripting experience
- Experience working with APIs and system integrations
- You believe automation is better than manual fixes
- You understand that coffee is not technically a monitoring tool, but productivity metrics suggest otherwise
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
