Crew Scheduler

Description

Job Purpose:

The Crew Scheduler is responsible for ensuring all flights are properly staffed with qualified and current crew members in compliance with FAA regulations and company policies. This role plays a key part in maintaining operational efficiency by managing crew assignments, monitoring duty time limitations, and coordinating travel logistics. The Crew Scheduler serves as a central communication point between departments to support smooth flight operations. 

Duties and Responsibilities:

•  Ensure all flights are fully staffed with current and qualified crew members in compliance with 14 CFR 121.500 and the Collective Bargaining Agreement.
•  Monitor flights throughout assigned shift to ensure duty time limitations are not exceeded.
•  Manage operational disruptions and solve them in a proactive manner.
•  Running a daily violation report for weekly schedules.
•  Ensure effective utilization of crew members.
•  Demonstrate expected behavior as well as the ability to remain calm and even-tempered during stressful situations. Maintain a “customer friendly” attitude when communicating with Crewmembers and other Company personnel.
•  Ensure completion of daily shift checklists.
•  Interface with other departments to adequately plan and coordinate assignments for crewmembers for all flights.
•  Ensure crewmember placement for all flights.
•  Book, monitor and cancel travel, hotels and ground transportation based on company needs, while monitoring and mitigating travel costs.
•  Perform other duties as assigned by the Crew Scheduling Manager based on operational needs. 

Requirements

Skills and Qualifications:

• Ability to prioritize tasks and manage multiple responsibilities using company systems, including FlyPal or similar crew management software.
•  Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
•  Strong verbal and written communications skills. 
•  Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail.
•  Excellent time management skills with the ability to meet deadlines and make sound decisions quickly. 
•  Strong customer service orientation and collaborative team player.
•  High school diploma or equivalent required.

Physical Requirements:

• Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
•  Able to sit or stand for extended periods.
•  Flexibility to work various shifts, including evening, weekends, holidays, and eligible overtime