Specialist, Occupancy

Description

Applications accepted on an ongoing basis until position is filled.

Occupancy Specialist

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:

An Occupancy Specialist at Catholic Charities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides administrative support by completing tasks including but not limited to maintaining waitlists and applicant files.
• Coordinating waiting list updates and purge.
• Organizes and maintains electronic and paper files to keep all required records.
• Review applications to determine eligibility in compliance with affordable housing programs.
• Review HQS and explain program rules and regulations to prospective residents.
• Perform applicant prequalification with includes but not limited to verifying eligibility documentation including: criminal history, eviction notices, child support payments, references and marriage license of all prospective residents.
• Verify household income through employer, social agencies and other sources for applicants.
• Notify applicants of determination in writing and explain reason.
• Coordinate the grievance process where applicable.
• Compile and update vacancy report of all available rental units.
• Store and file all denied applications and other necessary documentation.
• Process and evaluate tenant transfer requests including reasonable accommodations.
• Forward all completed files of eligible applicants to Compliance Specialist.
• Answer and respond to telephone inquiries and prepare written correspondence as needed.
• Schedule site visits as appropriate with prospective residents.
• Assure realistic and consistent efforts toward resident involvement, positive resident relations, response to expressed resident needs and development of social, educational, religious and recreational programs. Address resident relations in conjunction with on-site manager, when necessary.

Requirements

QUALIFICATIONS

• Knowledge of HUD, LIHTC, CHFA and other affordable housing requirements.
• Solid knowledge of Fair Housing Laws so that policies and actions are administered in compliance with Federal, State and Local laws.
• Demonstrated ability to function as a team member, supportive role.
• Ability to communicate clearly in both oral and written forms with a diverse population.
• The education and experience equivalent to a bachelor’s degree in a related field and three years of related work experience with at least one year of supervisory experience in a housing environment.
• Licensed ability to drive a vehicle and satisfactory driving record.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Knowledge of rules and regulations governing public housing programs and the state and local laws governing affordable housing management
• Knowledge of Fair Housing and Americans with Disability Act.
• Knowledge of HUD requirements and guidelines established for public housing leasing in order to ensure that residents meet eligibility requirements.

EDUCATION and/or EXPERIENCE

Two to four years related experience and/or training; or equivalent combination of education and experience. On-site Management experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid CO driver’s license, satisfactory driving record and proof of insurance required.
• Certification as an Accredited Residential Manager (ARM) preferred and may be required within twelve months of employment.

COMPENSATION & BENEFITS:

$56,485-$65,000 Salary

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety;Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Full Time
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process. Drug-Free Workplace

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA