- Location
- Remote, NY
- Workplace
- Remote
- Department
- Sales
- Seniority
- Manager
- Source
- Paylocity
Description
Description
This role is responsible for calling on assigned dealers to assist them in achieving expected sales levels and work with them to implement sales and promotional activity for Steinway, Boston and Essex pianos, within their respective markets.
Main Responsibilities:
- Support Dealers in managing inventories to ensure they maintain a well-balanced model inventory in showroom condition
- Support promotional planning for assigned Dealers, including implementation of the Steinway annual promotional calendar
- Partner with dealers to develop and document sales plans and promotional activities
- Prepare follow up reports to document decisions and action items
- Conduct follow up meetings to review results and identify opportunities for improvement
- Provide sales support, coaching and training to enhance sales results
- Coach dealers on use of our recommended CRM system to manage customer communications
- Liaise with Dealers on all key components of Steinway sales, including but not limited to Concert & Artist activities, Service & Technical Support, Merchandising, Sales Training and Product Knowledge, Promotional Planning and Execution, Institutional Sales, Inventory planning and orders.
- Oversee dealer-related activities, formalized communications and achievement of sales targets
Requirements
- Bachelor’s degree or equivalent on the job experience in business, customer service, luxury sales or the arts
- 5+ years of strong piano sales management experience is required.
- Outstanding business development and sales management skills
- Strong relationship building skills
- Superior communication, planning, and organizational skills
- Strong follow-up and documentation skills
- Basic knowledge of MS Word, Outlook and Excel
- Highly motivated, results-oriented self-starter with excellent problem-solving skills and the ability to work independently and drive new business
- Piano or music experience / background required
- Note: Extensive travel (up to 50%) is required for this role. Must live nearby major airport.
Skills
ExcelCustomer ServiceMerchandising
