Senior Product Manager

 

What You'll Do:

• Define and drive the roadmap for key retail application initiatives, including enhancements to core dealership workflows, usability improvements, process automation, reporting, and intelligent product capabilities.

• Identify dealer pain points and unmet needs across retail operations, translating them into clear product opportunities and high-impact solutions.

• Partner with Engineering, Design, and business stakeholders to deliver scalable application experiences that improve dealer productivity, operational efficiency, and customer outcomes.

• Create clear product requirements, user stories, and supporting documentation to enable high-quality execution across the development lifecycle.

• Use qualitative feedback, product usage data, and business metrics to identify areas of improvement and prioritize investments.

• Work closely with cross-functional teams including Engineering, Design, Go-to-Market, Support, and Operations to ensure successful product delivery and adoption.

• Drive product enhancements that simplify workflows, reduce friction, and create a seamless and intuitive user experience across retail applications. • Support the rollout of new capabilities by partnering on enablement, feedback collection, and iteration post-launch.

• Contribute to long-term product strategy by balancing customer needs, technical feasibility, and business priorities.

• Help prepare the product area for future AI-powered and automation-led experiences within dealership operations.

Core Skills and Qualifications:

• Minimum 5 years of hands-on Product Management experience, preferably in SaaS, enterprise software, workflow products, or retail/dealership software.

• Strong product sense and customer empathy, with an ability to deeply understand user pain points and convert them into practical, scalable solutions.

• Experience in owning product features or modules end-to-end, from problem definition and requirements gathering through launch and iteration.

• Strong business acumen and strategic thinking—capable of articulating product vision, defining measurable outcomes, and aligning roadmap decisions to customer and company value.

• Analytical and data-driven, with comfort using metrics, dashboards, and user feedback to guide prioritization and product improvement.

• Excellent stakeholder management skills, with proven ability to work across Engineering, Design, Operations, and business teams to drive alignment and execution.

• Strong communication and documentation skills—able to write clear product requirements, articulate trade-offs, and communicate effectively with both technical and non-technical audiences.

• Demonstrated experience using Agile methodologies (Scrum/Kanban) and strong project execution skills.

• Ability to manage ambiguity, prioritize effectively, and make thoughtful trade-offs in a fast-paced environment.

• Technical fluency and comfort working closely with engineering teams; coding is not required, but the ability to understand system constraints, dependencies, and implementation considerations is important.

• Strong negotiation and influencing skills to balance competing priorities and drive the best outcomes for customers and the business.

Additional Desired Skills (Valued but Not Required):

• Familiarity with automotive retail workflows such as inventory management, pricing, desking, digital retailing, sales, F&I, service, or dealership operations.

• Experience working on workflow-heavy products, enterprise applications, or operational tools used by internal or external business users.

• Exposure to AI/ML-powered product experiences, recommendations, automation, or decision-support systems.

• Understanding of UX principles, design systems, and usability best practices for complex enterprise applications.

• Experience working with platform teams, shared services, or cross functional product ecosystems to deliver integrated user experiences.