Strategic Account Manager

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

As a Strategic Account Manager at Trend AI, you will lead and grow strategic enterprise relationships across BFSI accounts in Thailand. You will be at the forefront of our mission to protect organisations in an AI-powered world — acting as a trusted advisor, a commercial driver, and the face of Trend AI to some of the most important organisations in the region.

This is a high-impact, client-facing role for a seasoned sales professional who thrives on building deep partnerships, navigating complex enterprise environments, and delivering results that matter — to the customer and to the business.

• Serve as the primary account lead for assigned major BFSI accounts, acting as a trusted advisor on cybersecurity strategy and solutions

• Build deep, multi-level relationships from IT teams to the C-suite, understanding client priorities, planned initiatives, and long-term business goals

• Translate client challenges into compelling, tailored Trend AI solutions that deliver measurable business outcomes

• Proactively identify and drive new opportunities within the account portfolio, balancing relationship depth with sharp commercial instincts

• Partner with resellers and Global System Integrators to expand reach and accelerate deal cycles

• Collaborate cross-functionally with Pre-Sales, Technical, Regional Account Managers, and Marketing teams

• Maintain a disciplined and accurate forecast using Salesforce and Trend AI’s sales tools

• Stay current on industry trends, the competitive landscape, and Trend AI’s evolving product and solution portfolio

• Represent Trend AI at industry conferences, trade shows, and seminars

• Support the planning and execution of marketing and promotional programmes

• Ensure all relevant account information is documented and maintained in Salesforce

• 5+ years of experience in enterprise account management within IT or cybersecurity

• Proven track record of managing and growing BFSI accounts with consistent quota attainment

• Hands-on experience selling cybersecurity, networking, or IT solutions with strong knowledge of the competitive market

• Demonstrated ability to engage and influence at C-level stakeholders

• Good knowledge of virtualisation and cloud-based security solutions preferred

• Customer-obsessed, commercially driven, and collaborative by nature

• A self-starter who takes ownership and operates with a high degree of independence

• Resilient and intellectually curious — able to keep pace with a fast-moving cybersecurity landscape

• Comfortable representing Trend Micro externally as a thought leader and brand ambassador

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