Function

Delivery Management

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

We are currently seeking a Strategic Sales Operations Associate to optimize our sales processes, enhance efficiency, and drive sales growth through data-driven insights and strategic support for our sales teams.
 

What you’ll be doing

• Assist Sales Operations team in preparing quotations/proposals/bidding documents as per customers RFQ/RFP

• Assist Sales Operations team in preparing contracts and related documents based on the approved proposals

• Obtain internal approvals and signatures for sales documents and contracts in accordance with company policies and authorization matrix.

• Follow up with customers to get the hard copies of fully signed contracts/ sales documents.

• Check the contracts/ sales documents signed by customers to ensure completeness and accuracy.

• Scan and store the contracts/ sales documents in the designated repositories

• Keep track information of the contracts/ sales documents on sales contract checklist and document repositories.

• Keep track the status of the post-mail delivery for contracts and sales documents

• Support Delivery Teams in preparing project acceptance document templates

• Fulfill other tasks assigned by Sales Operations team, and relevant Stakeholders.

What you bring to the team

• Bachelor's degree in Economic Law, International Business, Economics, Business Administration, or a related field.

• Minimum 1 year of experience in Sales Administration, Sales Operations, Contract Administration, or similar roles.

• Basic knowledge of contract administration and sales support processes.

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Good written and verbal English communication skills.

• Detail-oriented, responsible, and comfortable handling documentation and paperwork.

• Strong communication, coordination, and follow-up skills.

• Able to work independently, collaborate effectively, and manage multiple priorities within deadlines.

• Interest in Sales Operations, Sales Administration, and Contract Management.

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About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.