DRM Administrator

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

KLA is seeking a highly motivated Digital Rights Management (DRM) Administrator to manage and enhance the company's enterprise content protection ecosystem. This role is responsible for protecting KLA intellectual property, technical documentation, service procedures, AI-generated content, and knowledge assets through the administration of digital rights management technologies, primarily Seclore DRM. Responsibilities are based on the operational scope of KLA's DRM program, including DRM administration, incident management, reporting, integrations, and project initiatives.

This position combines enterprise application administration, cybersecurity, content governance, customer support, and systems integration, requiring close collaboration with IT, Security, Infrastructure, Product Divisions, and external vendors.

Key Responsibilities

DRM Platform Administration

• Administer and maintain the Seclore DRM environment, including Policy Server, Federation Console, and supporting infrastructure.  
• Configure and manage DRM policies, security controls, permissions, access rights, and content protection settings.
• Monitor platform health, system availability, performance, and operational compliance.
• Support software upgrades, patching, and environment enhancements.

Access and Security Governance

• Manage user provisioning, permissions, content sharing rights, and reviewer access workflows.
• Register customers, fabs, authorized users, and access groups within DRM environments.
• Enforce content access controls, watermarking, copy restrictions, and printing restrictions.
• Support secure external collaboration while maintaining IP protection standards

Incident & Operational Support

• Serve as the primary point of contact for DRM-related incidents, service requests, and escalations.
• Investigate and resolve user, system, authentication, policy, and access issues.
• Coordinate with IT Infrastructure, Security, Networking, Windows, Linux, and Application teams to resolve operational problems.
• Drive root-cause analysis and implement preventive actions.

Reporting & Compliance

• Generate weekly and monthly DRM operational reports.
• Produce DRM usage analytics and document activity reports
• Monitor unusual activity and security incidents and coordinate investigation efforts.
• Maintain audit readiness and support compliance requirements.

Enterprise Integrations

• Support enterprise DRM integrations across: SharePoint Online, Microsoft Teams, OneDrive, Customer Portal, and Document Servers.

Documentation & Training

• Create and maintain operational procedures, installation guides, support documentation, and runbooks
• Conduct administrator and end-user training sessions.

Lead knowledge transfer activities and maintain operational continuity plans.

Minimum Qualifications

Preferred Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, Information Security, Engineering, or related discipline.

Experience

• 7-10 years of experience supporting enterprise applications, content management systems, security platforms, or information governance technologies.
• Experience administering access control, content protection, or identity management systems.

Technical Skills

• Digital Rights Management (DRM) platforms
• Seclore administration (highly desirable)
• Microsoft 365 ecosystem
• SharePoint Online and Teams administration
• Entra ID / Active Directory
• Windows and Linux server environments
• REST APIs and application integrations
• Security operations and compliance management
• ITIL-based incident and problem management

Desired Attributes

• Strong troubleshooting and analytical skills
• Excellent communication and stakeholder management
• Ability to work across global teams
• Customer-focused mindset
• Strong documentation and process discipline
• Passion for protecting intellectual property and sensitive information

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.