Commercial Vehicle Center Compliance Coordinator

The CVC Compliance Coordinator supports the CVC Program Manager in the administration, compliance reporting, and auditing functions of the CVC organization. This role serves as a key point of contact between the CVC Program Vendor, OneMagnify, and the CVC Field Team, ensuring program requirements are met, documentation is accurate, and communication flows effectively across all market areas. The Coordinator plays a critical role in maintaining program integrity, supporting field execution, and enabling data-driven decision-making for CVC leadership.

Key Responsibilities:

• Assist the CVC Program Manager with day-to-day CVC Program Administration, including documentation, tracking, and program updates.
• Support compliance reporting activities, including data collection, validation, and preparation of compliance summaries for leadership review.
• Conduct audits of CVC program activity to ensure adherence to policies, procedures, and program standards.
• Serve as the primary interface with the CVC Program Vendor, OneMagnify, coordinating deliverables, resolving issues, and ensuring timely execution of program tasks.
• Interface regularly with the CVC Field Team across all five market areas, including Dealer Sales Managers, Commercial Business Managers, Software Solutions Managers, and Sales Operations Managers, to support program communication and issue resolution.
• Track and follow up on compliance-related action items with field and vendor partners to ensure timely closure.
• Assist in preparing reports, dashboards, and presentations summarizing compliance status and program performance.
• Identify and escalate compliance risks or process gaps to the CVC Program Manager.
• Support ad hoc administrative and analytical requests related to CVC program operations.

Location & Travel Requirements:

• This position is based in Southeast Michigan and is required to report regularly to the Ford Pro office in Detroit, Michigan.
• Minimal travel required; occasional travel (up to 10%) may be needed to support vendor meetings, field team engagements, or program reviews.

You'll have:

• 5+ years of automotive, program administration, or compliance-related experience
• Strong attention to detail and organizational skills
• Experience with reporting, auditing, or data tracking processes
• Ability to manage multiple stakeholders across field and vendor teams
• Strong verbal and written communication skills
• Proficiency in Microsoft products and reporting tools

You may have:

• Experience working with third-party vendors or service providers
• Familiarity with dealer network operations or CVC program structure
• Experience supporting compliance or audit functions in a corporate environment