- Salary
- $75k – $110k
- Location
- 399 Revolution Drive Somerville (Assembly Row Main Building), United States of America
- Workplace
- Hybrid
- Type
- Full-time
- Education
- Bachelor
- Source
- Workday
Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Mass General Brigham is expanding support for the research community and seeking an Applications Analyst II.The Applications Analyst II provides end user and systems validation support for MGB Digital Research Application’s Data Management and Integrity Tools, including: LabArchives, StudyTrax, Viva SiteVault, GitLab and additional research focused applications. More info on our website: https://rc.partners.org/research-apps-and-services/collect-data
Summary
Responsible for providing, designing, developing, testing, implementing, and ongoing maintenance of new and existing software applications. This role also provides training and support to end users.
Essential Functions
-Reviews system requirements and business processes; tests, debugs, and implements software solutions.
-Develops and executes test plans and performs other software quality assurance tasks.
-Trains end users on the operation of software applications. Develops end-user documentation.
-Provides ongoing support of the software applications by identifying and resolving issues.
-Runs reports, updates tables, and performs other tasks associated with the ongoing operation of the software environment.
-Participates in regular team meetings to discuss team activities, issues, and updates.
Qualifications
Education
Bachelor's Degree Information Systems required
Can this role accept experience in lieu of a degree?
Yes
Experience
Experience in the development, support or operation of software applications 2-3 years required
Knowledge, Skills and Abilities
- Strong oral and written communication skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Demonstrated analytic and problem-solving skills.
- Ability to learn quickly.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
- If utilizing Epic, you must be able to obtain the required certifications as outlined by program requirements.
Additional Job Details (if applicable)
Hybrid with onsite work required in office, candidate must be flexible for weekly or monthly business needs
M-F Eastern business hours required
On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$75,275.20 - $109,553.60/Annual
Grade
6
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
