Senior Associate, Procure-to-Pay Operations & Asset Management

Our Company 

Oaktree is a leader among global investment managers specializing in alternative investments, with more than $220 billion in assets under management. The firm emphasizes an opportunistic, value-oriented, and risk-controlled approach to investments in credit, equity, and real estate. The firm has more than 1,400 employees and offices in more than 25 cities worldwide. 

We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture. 

For additional information, please visit Oaktree’s website at http://www.oaktreecapital.com/ 

The Senior Associate will spearhead the formation of a high-quality diversified service delivery model that enables Oaktree’s procurement maturity objectives. This anchor role in Hyderabad will join as an individual contributor and eventually transition into managing multiple direct reports with procurement-oriented responsibilities. The Senior Associate will be instrumental to establishing a follow‑the‑sun operating model ensuring global situational awareness to emerging procurement opportunities, task management and SLA-driven support to global Procurement Operations colleagues.

The Senior Associate, Procure-to-Pay Operations & Asset Management is the hands-on operational owner of the day-to-day procure-to-pay (P2P) process and the firm’s asset register. This is an individual contributor role. The Senior Associate guides the transactional process from intake through match resolution, owns the asset register, and provides the analytics and reporting that make the procurement operation measurable and controlled. 

All requests for purchasing assistance and purchase orders enter through ServiceNow, which is the single intake channel the role operates against.

The role is the operational backbone that allows the Sourcing Managers to focus on strategy and sourcing. It suits an experienced procurement operations professional who is strong on execution, data quality, and analysis, and comfortable being the person who does the work and holds the standard. 

Responsibilities include:

Supervise Personnel & Manage Hyderabad Procurement Operations 
•    Lead the establishment of Oaktree’s Procurement Operations Center of Excellence in Hyderabad in partnership with colleagues at Los Angeles Headquarters 
•    Train and retain a motivated team of individual contributors capable of supporting dynamic diverse tasking
•    Directly contribute to development of tier-based task workflows to ensure timely and accountable service delivery
•    Manage Tier 1 and Tier 2 service tasking for Procurement tasks – directly fulfill Tier 2 tasks and escalate to Tier 3 according to protocols for specialized or sensitive requests

P2P Operations
•    Work the ServiceNow intake queue for purchasing and PO requests: triage, action, and track to completion across all purchasing patterns. 
•    Serve as PO Buyer. Validate that purchase orders carry correct coding and complete information before they route to the approval workflow. 
•    Steward approvals: when needed, route requisitions and POs to the correct cost-center and threshold approvers, ensuring approvals occur without acting as the spend approver.
•    Resolve the three-way match: confirm that purchase order, receipt, and invoice reconcile. Review and clear match exceptions.

Asset Management
•    Maintain the equipment asset register: tagging, recording, and lifecycle tracking from acquisition through transfer and disposal. 
•    Reconcile the asset register against purchasing receipts and records.
•    Raise and resolve asset record exceptions to appropriate internal stakeholders.

Administration and Continuous Improvement
•    Administer Procurement-related service catalogs in ServiceNow, processes and workflow tools to ensure efficient service delivery and data quality
•    Consistently represent Procurement Operations in partnership with software platform owners, project managers, vendor partners and business Associates to drive improvement of service delivery and procurement technology
•    Clearly define and maintain SLAs, performance metrics to SLAs and other reporting as required to keep management informed of service delivery performance while informing operational and strategic decision making
•    Identify continuous improvement opportunities – articulate requirements for system/process enhancements and/or defects

Procurement Analytics and Reporting
•    Produce ServiceNow reporting that highlights cycle time, intake volume, coding quality, and match exceptions. 
•    Monitor off-catalog and maverick-spend patterns and surface where a standard should be added to the catalog.
•    Maintain data quality across the P2P process and the asset register. 

Functional Support and Controls
•    Provide coding-quality review and functional guidance to the Buyers. Help maintain consistent standards across the team’s work.
•    Maintain the integrity of the P2P control environment day-to-day and escalate control gaps or process drift to the Head of Procurement.
•    Identify process, cycle-time, and data-quality improvement opportunities.
•    Partner and develop a rapport with Sourcing Managers and Operational Owners so transactional execution supports category strategy and demand.

Experience

•    5-8 Years of relevant procurement-related experience for a financial services institution or analogous regulated industry
•    Specific experience running RFX and providing exceptional decision support to internal customers across a wide variety of vendor-provided products and services (software, hardware, consulting, etc.)
•    Experience in a federated or multi-entity global procurement environment.
•    Solid experience in global procurement operations, procure-to-pay, and buying operations. Including hands-on transactional execution and three-way match.
•    Working knowledge of ERP-based Purchase Orders (Workday or analogous) and ticket-based intake (ServiceNow or analogous).
•    2-5 years of asset management experience 

Education

•    Bachelor’s degree required

Personal Attributes

•    Outstanding individual initiative and self-starter
•    Demonstrates non-linear thinking and have excellent written, verbal and interpersonal communication skills
•    Thrives managing multiple competing tasks across disciplines
•    Collaborates and leads with a strong sense of empathy, integrity and professionalism
•    Strong analytical and reporting skills. Comfort working with spend and operational data.
•    Strong attention to data quality, coding accuracy, and process discipline.

Education 

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