About DUAL

Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.4bn GWP.

DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients.

Location: Romford

Working pattern: Onsite/Hybrid

As the Claims Administrator you will provide administrative support to the Personal Injury Claims Team to ensure the department operates efficiently on a day to day basis.

•    To be responsible for all incoming post, scanning and distributing.
•    Data entering claims onto our inhouse management systems.
•    Supporting the claims team with general admin.
•    Issuing payments to suppliers and customers.
•    Assisting with diary management.
•    Team filing and archiving.
•    Processing bordereaux’s from a variety of suppliers.
•    Processing windscreen payments. 
•    Processing addon claims.
•    Ensuring that all basic administrative tasks are completed accurately and timely.

Skills and Experience:

•    Excellent verbal and written communication skills and confident in dealing with staff at all levels.
•    Good organisational skills.
•    Accurate word processing capabilities.
•    Basic ability to use spreadsheets.

Personal Qualities:

•    Strong communication skills.
•    Enjoy working as part of a team.
•    Detail oriented.
•    Ability to Organise and prioritise.

What do we offer in return?

A career that you define.

Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
 
Our culture: people first

Our core values dictate how we live and work. We’re a group with independence and people at its heart – and a home for talent with a unique culture: the biggest small company in the world.

Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success.

Diversity and inclusion

At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect.

We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support.

Permanent