- Location
- Remote US
- Workplace
- Remote
- Department
- Applications & Customer Success
- Seniority
- Senior
- Education
- PhD
- Source
- Greenhouse
Description
Rapidly Growing Life Sciences Technology Company
Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomic information to enable unprecedented advances in biology and improvements in human health. We have developed a foundational new approach to sequencing at scale that overcomes limitations due to the high costs of current technologies. We are well-funded and have raised approximately $600 million from global top-tier investors. Our team brings together unique and diverse expertise across multiple disciplines, from healthcare and life sciences, to engineering, to technology and software and beyond. We are a collaborative group, including successful entrepreneurs, chemists, hardware and software engineers, genomics and biotechnology experts, molecular and computational biologists, software and algorithm experts, and operations and commercial leaders. Join us to develop and commercialize technologies that unleash the power of genomics at scale and empower the future of human health.
We are looking for a highly motivated Senior Field Application Scientist to join our team!
This is a full-time remote position with preferred locations on the east coast.
How You’ll Contribute
- Empower customers by guiding application development efforts that unlock the full potential of our technology platform
- Deliver expert training to customers on the latest processes, kits, and instrumentation, empowering them for success
- Lead troubleshooting efforts and collaborate with internal experts to ensure fast, effective resolution of customer issues
- Take ownership of customer issues by documenting, resolving, and escalating cases promptly and professionally to ensure customer satisfaction
- Partner with sales to deliver technical and market guidance across the customer journey, including the design and execution of pilot experiments that enable successful technology adoption
- Collaborate cross-functionally with sales and marketing to develop and present engaging, high-impact product demonstrations and technical content
- Represent the company at customer sites and scientific conferences, serving as a technical ambassador for our solutions
- Other duties as assigned
Qualifications, Skills, Knowledge & Abilities
- Degree in Molecular Biology, Biochemistry, Biology, Biotechnology, Biomedical Engineering, or a closely related field, with extensive laboratory experience across multiple life science platforms, particularly in next-generation sequencing (NGS)
- BS with 8+ years of relevant experience, MS with 5+ years, or Ph.D. with 3+ years of related experience
- Hands-on experience and a strong working knowledge of NGS library preparation workflows, including sample handling, quality control, and optimization across diverse input types
- Experience teaching, training, or mentoring peers or customers
- Demonstrated ability to balance long-term strategic goals with short-term deliverables
- Meticulous attention to detail and the ability to follow complex operating procedures accurately
- Excellent organizational and problem-solving skills, with a commitment to high-quality results
- Strong communication, presentation, and relationship-building skills
- Ability to operate with urgency, ownership, and accountability in a fast-moving startup environment
- Willingness to travel up to 50% of the time and reside within one to two hours of a major airport. Travel includes field support with sales, customer meetings, and participation in trade shows and conferences
At Ultima Genomics, your base pay is one part of your total compensation package. This role pays between $120,000 and $140,000, if performed in the US, and your actual base pay will depend on your skills, qualifications, experience, and location. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
#LI-Remote
Ultima Genomics is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws. See also Ultima Genomics’ EEO Policy and Know Your Rights. If you have a disability or special need that requires accommodation, please let us know by contacting [email protected].
