Manager Operations

Key Responsibilities Team Leadership & Oversight • Lead and manage a team of finance professionals across RTR, PTP and T&E functions. • Ensure smooth Transition of PTP and RTR processes from onshore / Third Party vendor to GCC insourcing • Provide day-to-day oversight, guidance, and performance management to ensure delivery of high-quality outputs. • Act as the escalation point for complex issues across invoice processing, reconciliations, and expense audits. Collaboration & Stakeholder Management • Partner with cross-functional teams (Procurement, HR, Operations, Audit) to ensure seamless finance operations. • Build strong relationships with internal stakeholders and external vendors to resolve issues and improve service delivery. Process Improvement & Optimization • Identify opportunities for process standardization, automation, and optimization across RTR, PTP, and T&E. • Drive efficiency gains through technology enablement (ERP, Concur, workflow tools, reporting dashboards). • Implement best practices to strengthen compliance, accuracy, and timeliness of deliverables. Team Development & Growth • Mentor, coach, and develop team members to enhance skills and career progression. • Foster a collaborative, high-performance culture with emphasis on accountability and continuous learning. • Support succession planning and talent development initiatives. Operational Excellence • Ensure timely completion of invoice processing, vendor reconciliations, fixed asset and balance sheet reconciliations, and expense audits. • Monitor KPIs and SLAs, prepare executive-level reporting, and drive corrective actions where needed. • Support audits (internal, external, SOX) and ensure adherence to financial controls and compliance standards. Qualifications & Experience • Education: o Graduate in Commerce or Finance. o Chartered Accountant (CA) or master’s degree (MBA/Finance or equivalent) preferred. • Experience: o Minimum 10–15 years of experience in finance operations, with at least 5+ years in a leadership role. o Strong exposure to RTR (Fixed Assets & Balance Sheet Reconciliations), PTP (Invoice Processing, Vendor Management), and T&E (Expense Auditing). o Strong exposure to Transitions from onshore / Third Party to GCC o Experience managing teams across multiple geographies/time zones (US/EU preferred). • Skills & Competencies: • Proven leadership and team-building skills • Strong analytical, reconciliation, and problem-solving abilities. • Expertise in ERP systems, Concur, and workflow/web applications. • Excellent communication, stakeholder management, and executive reporting skills. • Ability to drive process improvement, efficiency gains, and technology enablement. Work Schedule • Shift timings aligned to US/EU/ANZ time zones. • Flexibility to adapt to business needs and deadlines. Why Join Us • Opportunity to lead a diverse finance operations team across critical functions. • Exposure to global processes and cutting-edge tools. • Career growth potential with leadership pathways in finance transformation.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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