Operations Agent

Ocean Operations Execution includes roles that manage and operate seagoing vessels (owned, chartered, VSA) used for transporting customer cargo/containers. 

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.

A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring.

RESPONSIBILITY:

You will be handling the coordination of our Top Tier client Siemens 
ocean freight shipments as outlined below.
• Communication with overseas offices
• Coordinating ISF and customs clearances
• Coordinating container shipments to warehouses
• Warehouse inventory
• Bundling of systems when necessary
• Scheduling deliveries to final destinations as per requirements by 
Siemens
• Communicating with customer Siemens
• Invoicing and accounting duties
• Perform other duties as assigned
• Scheduling deliveries to final destinations as per requirements by 
Siemens
• Communicating with customer Siemens
• Invoicing and accounting duties
• Perform other duties as assigned

COMMUNICATION SKILLS:
• Strong verbal and written communication in English
• Professional email etiquette
Classification: Confidential

ORGANIZATIONAL SKILLS:
• Ability to manage multiple shipments simultaneously
• Strong attention to detail
• Time management skills
• Ability to meet strict deadlines
• Accurate data entry

CUSTOMER SERVICE SKILLS:
• Resolve shipment issues and delays
• Provide shipment updates
• Handle customer inquiries
• Manage escalations professionally

COMPUTER SKILLS:

Proficiency in Microsoft Office: 
▪ Excel
▪ Outlook
▪ Word
▪ Teams
▪ Cargowise preferred

In addition we are looking for a Team Player that is willing to go the extra mile for our client.

Pay Range: $47,840,00 - $56,160.00*

*The stated pay range is the anticipated starting salary and may be adjusted based on market conditions, experience, and location. Final compensation will be discussed directly with the selected candidate(s) in compliance with all applicable laws.

Benefits:

Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

Notice to applicants applying to positions in the United States:

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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