Service Sales Account Manager

Your role and responsibilities

In this role, you will have the opportunity to develop, implement, and manage the account strategy for local/ strategic accounts focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate the sales activities and manage resolution of specific customer problems. You will also showcase your expertise by leading the development and implementation of the account plan and growth actions.


This role is contributing to the Electrification Service Business in Egypt Cluster.

You will be mainly accountable for:

• Understands the key drivers of the relevant customer’s business and their business environment and accordingly interprets the impact and opportunity for ABB.
• Defines and proposes sales targets for the account and ensures those are achieved with a structured follow up process across divisions and countries.
• Sells products/solutions/services to customers with the focus on volume, mix, and profitability targets representing the whole ABB group.
• Creates added value for both the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions,
• Drives the application of standardized Marketing and Sales (M&S) processes and tools (Salesforce, account plans, AVLs etc.) for the account.
• Leads the development and implementation of the account plan and SoW growth actions.
• Monitors competitors’ activity with the account and ensures that appropriate response strategies are formulated and implemented

LICENSE TO OPERATE / CORE VALUES

• Ensures technical reliability, safety, and cost-effective solutions to satisfy customer’s needs.

• Complies with health and safety directives.

COLLABORATION / LEADERSHIP

• Participates in the development of sales strategies for the account by providing the customer’s current and long-term business plans.

• Provides inputs to Sales Management team on market price developments.

Qualifications for the role

• You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with Egypt market
• Ability to demonstrate your experience in / Have established skills / advanced skills / You have 8-10 years of experience in Electrification Low and Medium voltage. ( Service Sales preferable )
   
• High technical knowledge for Low & Medium voltage product & solutions.
• Experience and good network connection with customers.  
• Degree in / Have a demonstrated track record in / Extensive knowledge of / Service solution and how to Proven experience of problem-solving techniques.