Director, Fixed Base Operations

Position Summary...

What you'll do...

Position Summary Provides strategic leadership for Walmart Aviation's Fixed Base Operations organization, overseeing the vision, operating strategy, performance, and long-term evolution of ground operations, line service, hangar operations, fueling infrastructure, facilities, customer service operations, and aviation support services. This role is responsible for establishing the future-state operating model for Fixed Base Operations while ensuring safe, efficient, and reliable support of Walmart Aviation's flight operations. The Director serves as a key member of the Aviation leadership team, driving organizational effectiveness, operational excellence, and enterprise-wide collaboration. This role is expected to fundamentally transform Walmart Aviation's Fixed Base Operations organization by replacing legacy processes with scalable, data-driven operating practices that improve efficiency, strengthen service delivery, reduce operational risk, and support future growth. What You'll Do Set the Strategic Direction for Fixed Base Operations

• Develop and execute the long-term strategy and vision for Fixed Base Operations.
• Define future-state operating models, service standards, organizational structures, and operational processes that support business growth and evolving aviation needs.
• Ensure operational capabilities align with Walmart Aviation's strategic objectives.
• Evaluate emerging industry trends, technologies, and best practices to enhance operational effectiveness.

Lead Transformation and Operational Excellence

• Lead significant transformation initiatives focused on modernizing and improving aviation ground operations.
• Evaluate existing processes, systems, and workflows to identify opportunities for simplification, standardization, automation, and efficiency.
• Redesign operating models and implement sustainable improvements that enhance productivity, scalability, customer experience, and cost effectiveness.
• Establish performance metrics, governance mechanisms, and accountability measures that drive continuous improvement.
• Foster a culture of innovation, adaptability, and operational excellence across the organization.

Provide Executive Oversight of Aviation Operations

• Provide strategic oversight for all Fixed Base Operations, including line service, hangar operations, customer service, fueling operations, facilities, and aviation support functions.
• Ensure consistent execution of operational standards, safety requirements, and service expectations.
• Evaluate operational performance and implement strategic actions to address risks, improve service, and optimize resources.
• Ensure staffing, infrastructure, and operational capabilities support both current and future business demands.

Lead Facility, Infrastructure, and Asset Strategy

• Establish long-range plans for aviation facilities, hangars, fuel systems, fleet assets, and ground support equipment.
• Lead capital planning, infrastructure investments, and facility modernization efforts.
• Partner with internal and external stakeholders to develop scalable solutions that support operational readiness and long-term growth.
• Ensure effective lifecycle management of critical assets and operational infrastructure.

Drive Financial and Business Performance

• Develop and oversee operating and capital budget strategies.
• Evaluate investments, contracts, and vendor relationships to maximize operational value and business outcomes.
• Identify opportunities to improve productivity and optimize costs while maintaining world-class safety and service standards.
• Establish financial performance measures and monitor results against strategic goals.

Champion Safety, Compliance, and Risk Management

• Establish the strategic direction for safety, compliance, and operational risk management programs.
• Ensure adherence to FAA regulations, environmental requirements, airport regulations, and company policies.
• Oversee enterprise-level risk assessments, incident reviews, and corrective action strategies.
• Promote a proactive safety culture focused on prevention, accountability, and continuous improvement.

Build Organizational Capability

• Lead and develop leaders responsible for fixed base operations functions.
• Drive succession planning, leadership development, and workforce strategies that support future business needs.
• Build a high-performing organization focused on accountability, collaboration, operational excellence, and innovation.
• Lead teams through organizational change while maintaining engagement and delivering business results.

Influence Across the Enterprise

• Serve as a key strategic partner to Aviation leadership and enterprise stakeholders.
• Build strong relationships with airport authorities, regulatory agencies, vendors, and strategic partners.
• Influence cross-functional decisions impacting aviation operations, facilities, safety, customer experience, and long-term business strategy.
• Represent Walmart Aviation in industry forums and external partnerships when appropriate.

Develops and executes the long-term strategy for Walmart Aviation's Fixed Base Operations organization, ensuring alignment with business objectives and future operational needs. Leads the design, implementation, and continuous improvement of operating models, service standards, organizational structures, and operational processes supporting Fixed Base Operations. Directs the performance of Fixed Base Operations, including line service, fueling operations, hangar operations, facilities, customer service, and aviation support services. Provides oversight of operational readiness, service delivery, and execution standards to support safe, efficient, and reliable aviation operations. Leads operational excellence initiatives by identifying, prioritizing, and implementing process improvements, standardization efforts, and efficiency opportunities across the organization. Establishes performance measures, governance processes, and accountability mechanisms to drive operational effectiveness and continuous improvement. Owns the long-range planning and investment strategies for aviation facilities, hangars, fuel systems, fleet assets, and ground support equipment. Leads capital planning, infrastructure modernization efforts, and asset management strategies supporting current and future operational requirements. Develops, manages, and oversees operating and capital budgets, ensuring the effective stewardship of resources and alignment with strategic priorities. Evaluates and manages vendor, contractor, and strategic partner relationships to maximize operational value, service quality, and business outcomes. Ensures compliance with FAA regulations, airport operating requirements, environmental standards, and company policies while promoting a culture of safety and risk awareness. Directs safety, compliance, and risk management programs, including risk assessments, incident reviews, corrective actions, and prevention initiatives. Leads, develops, and coaches managers and operational leaders, driving succession planning, talent development, workforce planning, and organizational effectiveness. Partners with Aviation leadership and cross-functional stakeholders to influence decisions impacting aviation operations, facilities, safety, customer experience, and business strategy. Represents Walmart Aviation with airport authorities, regulatory agencies, industry organizations, and external partners to advance operational objectives and maintain effective stakeholder relationships. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Respect the Individual:
* Builds high-performing teams; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all.
* Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others''' contributions and accomplishments; supports strategies and drives initiatives that attract and retain the best talent.
* Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action. Act with Integrity:
* Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by taking action to advance opportunity, sustainability, community, and integrity (e.g., creating fair opportunities for associates and suppliers, driving local giving efforts).
* Ensures that teams follow the law, our code of conduct and company policies; promotes an environment where associates feel comfortable sharing concerns and models our culture of non-retaliation; listens to concerns raised by associates and takes action and enables others'' to do the same; holds self and teams accountable for achieving results in a way that is consistent with our values.
* Acts as an altruistic servant leader and is consistently humble, self-aware. Serve our Customers and Members:
* Delivers expected business results while putting the customer/member first and consistently applying an omni- merchant mindset and acting with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.
* Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and implementing strategies. Strive for Excellence:
* Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
* Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart's business model. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in aviation management, business, operations, engineering, or related area and 8 years' experience in aviation operations, airport operations, fixed base operations, facilities management, logistics, or related area.
Option 2: 10 years' experience in aviation operations, airport operations, fixed base operations, facilities management, logistics, or related area.
5 years' experience leading managers and/or senior leaders.
Experience leading complex operational improvement, organizational transformation, or change management initiatives.
Experience managing significant operating and capital budgets.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certified Aviation Manager (CAM) or equivalent aviation industry certification., Implementing operational excellence, Lean, or continuous improvement methodologies., In Part 91 or corporate aviation operations with accountability for ground operations, aviation support services, facilities, fueling, safety/compliance, or operational readiness., Leading large-scale aviation, airport, or FBO operations., Overseeing major infrastructure, facilities, or capital improvement projects.

Primary Location...

5 Hammerschmidt Dr, Rogers, AR 72756-9475, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.