Senior Creative Account Manager

 Senior Creative Account Manager

Luton

£35,000+ basic salary dependent on experience

Permanent

Monday to Friday, 8.5-hour days with flexible start times between 8am and 10am

28 days holiday including bank holidays

Medical insurance

About the Role

My client is an established exhibition company looking for an experienced Senior Creative Account Manager to join their team in Luton.

This is a senior client-facing role combining account management, commercial development and creative consultancy. You will work closely with clients to understand their requirements, develop suitable solutions and manage the relationship from initial conversations through to delivery.

You will also work closely with internal design, production and project teams, so strong communication and the ability to manage multiple projects and stakeholders is important.

What You’ll Do

• Manage and develop strong relationships with existing and prospective clients

• Act as a senior point of contact, understanding client requirements and identifying commercial opportunities

• Provide creative consultancy and help clients develop exhibition and display solutions

• Work closely with design, production and project teams to turn client requirements into deliverable solutions

• Manage opportunities from initial enquiry through to proposal, negotiation and project delivery

• Identify opportunities to grow existing accounts and develop new business

• Use CRM systems to manage client information, opportunities and sales activity

• Prepare and present proposals and solutions to clients

• Manage multiple accounts and projects while maintaining a high level of communication throughout

• Work collaboratively with internal teams to ensure projects meet client expectations, timescales and commercial requirements

What We’re Looking For

• 6–8 years of experience in a senior sales, account management, creative consultancy or commercial role

• Strong client relationship and business development experience

• Experience working with CRM systems and maintaining accurate sales pipelines

• Experience working closely with design, production and project teams

• Strong commercial awareness and the ability to identify new opportunities

• Confident communicating with clients at different levels

• Excellent organisation and project management skills

• A good understanding of the creative process and how ideas are taken through to production

• Experience within exhibitions, events, displays, interiors, experiential marketing, creative production or a similar environment would be beneficial

Who Might Suit This Role

This could suit someone currently working as a Senior Account Manager, Account Director, Creative Account Manager, Business Development Manager, Commercial Manager, Client Services Manager or Creative Consultant.

You may also have experience within exhibitions, events, interior fit-outs, retail displays, experiential marketing, creative agencies or another project-led environment where you have managed clients alongside design and production teams.

The key is strong senior-level account management experience, commercial awareness and the ability to understand a client's requirements and work with creative and production teams to deliver the right solution.

Why Join

• Permanent position with an established exhibition company

• £35,000+ basic salary depending on experience

• Medical insurance

• 28 days holiday including bank holidays

• Monday to Friday working

• Flexible start times between 8am and 10am

• Senior role with genuine client and commercial responsibility

• Opportunity to work across creative, design and production projects

Apply Now

If you have the senior account management, sales or creative consultancy experience we are looking for and would like to find out more, please apply with your CV.