Systems Engineer II

Provide technical assistance and support for strategic, inter-departmental City computer operating systems and related system software and hardware components including cloud-based and on-premise systems; Perform a variety of complex systems analysis duties in the installation, testing, maintenance and support of central computer hardware and system software including emerging technologies and perform a variety of technical tasks relative to assigned areas of responsibility. Employees at this level may also assume Enterprise System Architecture responsibilities and/or major project management responsibilities.  

The position manages both Windows Server and Linux server environments (Oracle Linux and RHEL), administers Oracle OCI and AWS gateway cloud services, and supports Microsoft Hyper-V virtualization infrastructure. 

Candidates are expected to demonstrate strong proficiency in PowerShell scripting, Python scripting, Microsoft 365 administration, and Linux shell scripting (bash/Python), as all Linux servers are managed primarily through scripts. 

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

ESSENTIAL FUNCTIONS:  Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

1. Provide advanced technical assistance and support for strategic City computer systems/servers and related system software and hardware components.
2. Perform a variety of complex systems analysis and programming duties in the design, development, implementation and maintenance of information systems and supporting computer hardware and software.
3. Evaluate, install, test, and implement new central hardware, operating systems or systems software packages; install new versions,  releases or maintenance levels of existing operating systems and related components.
4. Detect, isolate and resolve computer system problems utilizing vendor coordination and support as needed and implement appropriate bypasses or other resolutions.
5. Participate in system administration activities including setting up and monitoring backup processes, adding new users,  modifying user/group profiles, monitoring and tuning system/server resources.
6. Provide technical direction to members of the systems programming staff and members of Information Technology Projects.
7. Coordinate technical activities among the systems programming staff and with other Information Technology entities within City government and external agencies.

SUPPLEMENTAL FUNCTIONS:
 

1. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information systems.
2. May act in the role of management reporting to the Department Director from time to time.
3. Perform related duties and responsibilities as required.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.Master's degree from an accredited college or university in information systems, or computer science; and

Two (2) years experience in systems programming or system administration.

ADDITIONAL REQUIREMENTS: 

Possession of a valid New Mexico Driver's license, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire. Environmental:
Office and computer room environment; exposure to computer screens.

Physical:
Essential and supplemental functions may require maintaining physical condition necessary for prolonged sitting and extensive use of computer keyboard; may load, unload, and operate a server lift device.