E-Ton Cluster Manager

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Reimagine What’s Possible 

PRINCIPAL ACCOUNTABILITIES

1. Cluster Operations Leadership

• Lead and manage multi-site ETON operations, ensuring compliance with contractual obligations and on-stream guarantees
• Drive excellence in EH&S, Quality, and Operational Discipline to achieve best-in-class performance, with a target of zero injuries and zero supply interruptions
• Ensure effective planning and execution of maintenance activities in coordination with Functional Engineering (FE) and Central Maintenance (CM) under SAP PM systems.

2. Interface & Coordination

• Coordinate with Asset Team, Operational Excellence, Regional Functional Engineering, and PPE teams
• Ensure alignment between operations and commercial strategy, work closely with Asset Team and Project Development Engineering to identify and win expansion and growth opportunities.
• Closely interface with Business, PPE, FE/CM & Supply Chain on plant productivity projects and plant operation reliability and safety performance to ensure our competitiveness in the marketplace.
• Serve as SPOC with government authorities on plant related matters, coordinate internal resources to provide timely feedback and maintain corporate image.    

3. Customer Management

• Act as SPOC for key customers, meet customers’ high-level people on a routine basis, maintain professional relations with customers, and understand and support customers’ operational and growth requirements.
• Strong communication and stakeholder influencing skills, with the ability to manage customer expectations and ensure timely and effective issue resolution
• Build strong customer relationships at both operational and management levels.
• Ensure high level of customer satisfaction in safety, reliability, and quality.

4. Organization Development

• Build and develop high-performing multi-site operation teams, and set up solid infrastructure to support the demand of Reliability and Safety
• Develop and retain high-performing operations talent, strengthening leadership capability, accountability, and team effectiveness. .
• Ensure talent pipeline readiness for high reliability site ops team

5. Operational Excellence & Performance

• Actively participate in the ETON COP meeting and implement the best practices related to meeting requirements
• Drive KPI achievement across all sites in cluster (safety, reliability, cost, efficiency)
• Benchmark performance across sites in cluster and implement continuous improvements
• Lead productivity and cost optimization initiatives across sites in cluster

6. Cross-Site Synergy & Knowledge Sharing

• Initiate and facilitate the use of AP global best practices in EH&S, Ops, and Engineering in ETON plant
• Standardize operating procedures and engineering approaches
• Promote digital/automation adoption, for example, AI tools

JOB REQUIREMENTS

• Bachelor’s degree or above in Engineering (Chemical, Mechanical, or related disciplines)
• Minimum 12–15 years of progressive experience in electronic gases, Air Separation Units (ASU), or semiconductor-related industries, including 6–8 years in leadership roles with direct supervisory accountability
• Proven track record in managing multi-site or complex operations, with demonstrated ability to drive consistency and performance across geographically dispersed assets
• Strong leadership presence with the ability to effectively influence and manage stakeholders across functions and levels
• Excellent analytical and problem-solving capabilities, coupled with strong interpersonal and customer relationship management skills
• Solid technical expertise and in-depth understanding of ETON processes, systems, and operational practices
• Outstanding communication and presentation skills; fluency in English is required

Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.