Senior Technical Program Manager

Description

Full Swing is hiring a Senior Technical Program Manager to own delivery for our highest-complexity, highest-risk programs, often spanning multiple pods or tribes at once. This is an execution and accountability role, not a status-reporting role. You are the person leadership calls when scope is still ambiguous, timelines are contested, and the cost of getting the forecast wrong is real. You bring the plan, not just the process.

Beyond running your own programs, you raise the bar for how program management is done across the PMO Center of Excellence: sharper forecasting, tighter dependency management, and more direct accountability. You partner at the Director and VP level on sequencing trade-offs across tribes, and you're a working escalation point when other programs hit trouble. You are measured on whether the programs you own, and the practice you help shape, deliver on the dates that were committed to.

PRIMARY FUNCTIONS

• End-to-end delivery for the organization's most complex and highest-risk programs, frequently spanning multiple pods or tribes simultaneously.
• Master timelines built on real engineering capacity and historical throughput across teams, used to make and defend commitments at the leadership level.
• Cross-tribe dependency mapping and resolution. You surface the dependency that will break the date, across team boundaries, and drive it closed before it does.
• Release forecasts leadership builds business commitments on. If a date moves, you're the first to know, the first to say so, and you bring the recovery plan and the trade-offs with you.
• Risk registers for the programs you own, driven to closure, and a working escalation point on other programs' risk when asked in.
• Program reviews and syncs built around decisions and unblocking, not readouts. If a meeting produces only a status update, it shouldn't be on the calendar.
• Direct, executive-level accountability conversations with engineering, QA, product, and design leads when commitments slip.
• Sequencing and trade-off recommendations at the Director/VP level when schedule, quality, and scope compete across multiple tribes.
• The forecasting standards, dependency-mapping practices, and program review model used across the PMO Center of Excellence, and mentorship of other TPMs against that bar.
• Post-release retrospectives at the program and practice level, feeding real changes back into estimation and how future programs are planned and staffed.

WHAT SUCCESS LOOKS LIKE IN THE FIRST 90 DAYS

• You've mapped the real dependency graph across every program you own, not the one in the roadmap slide, and have already resolved at least one cross-tribe conflict before it became visible to leadership.
• You've built forecasts grounded in actual team throughput for your programs, flagged any date that needed to move with a reason and a recovery plan, and Directors are using your forecast to make commitments.
• Engineering, QA, and product leads across more than one tribe see you as someone who removes their blockers and improves how they plan, not someone who asks them to update a ticket.
• Other TPMs are already asking you how you built your forecasting model or ran a particular escalation, because the bar you've set is visibly higher.

Requirements

REQUIRED EXPERIENCE & SKILLS

• 10+ years as a Technical Program Manager (or equivalent technical project/program management role) inside a software engineering organization, including experience owning the most complex or highest-visibility programs in that org.
• A track record of driving multiple concurrent, cross-team and cross-organization technical programs to on-time delivery in a fast-paced environment, with evidence you can point to specific dates you owned and hit under real ambiguity or pressure.
• Strong technical fluency: you can read a system architecture diagram, follow and challenge an engineering trade-off discussion, and ask the question that surfaces the actual risk, without needing an engineer to translate for you.
• Demonstrated experience building, defending, and improving data-driven forecasting models based on team throughput and historical velocity, including for programs spanning multiple teams with competing priorities.
• Advanced fluency in Jira and Confluence: cross-project dependency mapping, release/sprint planning, and building reporting and forecasting tools other TPMs can use, not just your own dashboard.
• Experience operating in agile and/or hybrid delivery models as actually run inside engineering teams, including experience adapting or improving those models, not just following them.
• A demonstrated bias toward resolving problems directly with the people who own them rather than escalating or documenting first, and experience coaching other TPMs toward that same bias.
• Excellent written and verbal communication, calibrated for direct, executive-level candor with Directors and VPs rather than diplomatic hedging.
• Experience influencing and informing roadmap sequencing or trade-off decisions at the Director/VP level.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent hands-on experience.

PREFERRED EXPERIENCE & SKILLS

• Experience as a Senior TPM or Program Management lead in a games, simulation, consumer hardware, or interactive entertainment company.
• Experience running or overseeing programs that span multiple concurrent product lines or business units.
• Experience partnering directly with QA leadership on release readiness and go/no-go gating criteria for high-stakes releases.
• Experience building or formalizing a program management practice (standards, tooling, forecasting models) from an earlier, less mature state.
• PMP, SAFe, or equivalent certification is a plus, but real delivery track record at scale matters more than credentials.

What We Offer:

• Comprehensive Benefits Package – Medical, dental, and vision coverage, plus more
• 401(k) with Company Match – Up to 4% contribution match
• Paid Time Off – Generous PTO and paid holidays
• Supportive Work Environment – A relaxed, non-corporate atmosphere
• Team Culture – Engaging team bonding events and activities
• Onsite Wellness – Access to a personal trainer and gym facilities for a healthy work-life balance

Work Environment

• This role operates in a hybrid or office-based environment, depending on company needs.
• Work is primarily performed in an office setting with standard working hours; however, occasional after-hours support may be required.
• The position requires frequent interaction with employees across different departments, requiring strong collaboration and communication skills.
• The role may involve sitting for extended periods, working on a computer.
• Able to lift 25 lbs.

Ready to Grow with Us?

At our company, rapid growth means endless opportunities! We’re committed to developing talent from within, offering clear career advancement paths across all roles. Over 70% of our managers—and many other key team members—were promoted internally. If you're eager to grow and make an impact, join us and see where your potential can take you!

Full Swing Golf is an Equal Opportunity Employer. We believe everyone has the power to make a difference and are committed to fostering an inclusive workplace. We provide equal employment opportunities regardless of sex, race, color, gender, religion, marital or domestic partner status, age, national origin, ancestry, disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, or genetic information. If you need an accommodation during the application or interview process, please contact [email protected].

Salary range includes bonus.