[IT Customer Engineer] Tool Computing & Server Infrastructure for PDC

Key Responsibilities

1\. Tool Computing Systems Support

• Troubleshoot and resolve computing infrastructure issues impacting semiconductor manufacturing equipment.
• Respond to and recover from system incidents affecting tool operations.
• Support the stable operation of customer production environments.
• Collaborate with internal technical teams and external vendors to resolve complex technical issues.

2\. Server & Infrastructure Operations

• Operate and maintain enterprise IT infrastructure environments.
• Administer virtualization, container platforms, storage, and network systems.
• Perform system monitoring and preventive maintenance activities.
• Support hardware replacement, server recovery, and system restoration.
• Assist with new system deployment, installation, and upgrade projects.

3\. Technical Support & Continuous Improvement

• Conduct root cause analysis and implement corrective and preventive actions.
• Provide technical support and guidance to engineering teams.
• Drive operational process improvements and system reliability enhancements.
• Utilize technical documentation and continuously develop technical expertise.

Core Competencies

• IT Troubleshooting and Root Cause Analysis
• Windows and Linux Server Administration
• VMware Virtualization Platform Administration
• Kubernetes (Container Platform) Administration
• Network Troubleshooting and Problem Resolution
• Enterprise Storage Administration
• Server Hardware Maintenance and Recovery
• System Monitoring and Log Analysis
• Technical English Proficiency
• Self-Directed Learning Capability

## Qualifications

### Education:

Bachelor's Degree (Required)

### Skills

### Certifications:

### Languages:

### Years of Experience:

2 - 4 Years

### Work Experience:

## Additional Information

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### Shift:

Day (Korea, Republic of)

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### Travel:

Yes, 20% of the Time

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### Relocation Eligible:

No

### Referral Payment Plan:

None

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.