ADA Ramps by Request Program Manager (Coordinator III - CPPW)

Job Appointment: Full-Time
Work Schedule: Monday – Friday, 8:00 am-5 pm. An alternate schedule may be available.
Work location: 1120 SW 5TH AVE, PORTLAND OR 97204
Union Representation: City of Portland Professional Workers (CPPW)
Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees
Benefits: Please check our benefit tab for an overview of benefits for this position.
Union Representation: City of Portland Professional Workers Union (CPPW). To view current labor agreements, please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a résumé. Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.

The Program Manager for the Ramps by Request Program, a key initiative within the broader ADA Curb Ramp Program. This role is responsible for overseeing the full lifecycle of community-submitted requests, including intake, eligibility assessment, coordination, project completion, and ensuring efficient delivery and alignment with program objectives.

What you’ll get to do: 

• Have program oversite and delivery of the Ramps by Request (RBR). Ensuring the city is aligned with the CREEC Settlement Agreement by evaluating requests.
• Identify improper evaluation and approvals that would lead to improper fiscal spending and programmatic misalignment resulting in violations of the CREEC Settlement Agreement.

• Oversee, evaluate, and identify ineffective and/or improvements to processes. 

• Create and deliver reports to bureau and city leadership based on analysis. Assist in enforcing codes, ordinances, rules, and regulations, report issues to appropriate personnel.
• Collaborate with bureaus in the Public Works Service Area (PWSA) to implement process improvements and changes. 

Who you are:

• An excellent communicator: this position requires being able to communicate complex technical information and ADA requirements to wide variety of audiences, both verbally and in writing.
• Innovative: You have an aptitude for continuous improvement and can excel in Change Management. You’ve demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making.
• Problem solver: you will work to review and improve processes with multiple PBOT division which will require creative thinking and excellent problem solving.  
• Results Driven: This position is high paced, dynamic and requires a candidate who can take charge, focus, and finish tasks in a timely, accurate and professional manner.
• Organized: you must have the ability to maintain multiple projects and caseloads.   The ability to be able to triage, prioritize and organize work independently is essential

About the division:

The ADA Curb Ramp Division is part of the Engineering group within the Portland Bureau of Transportation and plays a key role in advancing accessibility throughout Portland. Our team conducts scopes, designs, and inspection of accessible routes in the City of Portland to ensure compliance with federal accessibility standards.

About the Bureau: 

The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visitwww.portlandoregon.gov/pbot. The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. 

Questions:
Terrol Johnson
Senior Recruiter
[email protected] 

Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training and/or experience, meets each of the following minimum qualifications:

1. Experience managing programs and projects through the full lifecycle, including developing and overseeing scope, schedules, budgets, risks, and deliverables. 
2. Experience building collaborative relationships and engaging diverse stakeholders, including leadership, project teams, technical staff, community members, consultants, contractors, and partner agencies to achieve shared objectives.
3. Experience developing reports, presentations, and written communications that clearly convey complex technical or program information to a variety of audiences.
4. Experience monitoring project performance, managing risks and changes, and communicating project status, issues, and recommendations to leadership and stakeholders.
   
   

Applicant must also possess:

• A valid driver’s license and acceptable driving record at the time of hire.

Although Not Required, you may have:

• Three (3) year project or program management experience including budget, scope, schedule, risk and change management

• A PMP Certification.
  
  
  

STEP 1: Apply online between August 10, 2026, and August 17, 2026
 
Required Application Materials: 

• Résumé

  • Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• Veteran’s Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.

  • Effective January 1, 2026, the State of Oregon law ORS 408.225 - 408.238 is amended to expand eligibility for Veterans’ Preference to current and former Oregon National Guard service members. If applicants are existing state or former Oregon National Guard servicemembers, they are encouraged to attach appropriate documentation to their future recruitment applications.
  • Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.
  • To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

  
  

  Application Tips:

  • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your résumé should support the details described in your responses to the supplemental questions.
  • How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying.  It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.
  • Do not attach any additional documents. Do not attach a cover letter, it will not be reviewed.
  • All applications must be submitted via the City's online application process by the closing date and time. 
  • E-mailed and/or faxed applications will not be accepted.  
  • You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills. 

Step 2: Minimum Qualification Evaluation: Week of August 17, 2026

• An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their answers to supplemental questions and resume, weighted 100%.
• Your answers to the supplemental questions and résumé will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation results. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required before establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of August 24, 2026

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): September 2026

• Hiring bureau will review and select candidates for an interview.

Step 5: Offer of Employment: September 2026

Step 6: Start Date: October 2026

• A start date will be determined after all conditions of employment have been met.

Click here for additional information regarding the following:

• City of Portland Core Values
• Recruitment Process - Work Status
• Equal Employment Opportunity
• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations 

Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month.  If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.