Clinical Supply Operations Planning & Production Solutions, Sr Associate (12 months fixed term)

Role Summary

Clinical Supply Operations (CSO) is part of Clinical Development and Operations (CD&O) Global Clinical Supply (GCS) Group. Our purpose is to provide packaging, labeling, and logistics solutions to deliver quality patient-focused clinical supplies to the patient. We provide quality clinical supplies in a compliant, timely, innovative and cost-effective manner. We continuously strive to improve our systems, processes and capabilities in collaboration with our Pfizer and external partners in support of developing breakthroughs to change patients’ lives.

The Planning & Production Solutions Senior Associate is responsible for providing system and label support (e.g., EMD365, CSDS/Aeris, Clemetine, Prysim, etc.) in execution of packaging, labeling, and distribution (P/L/D) operations to ensure effective execution and timely delivery of clinical supplies to support clinical studies and patients.

An essential component of the role is to utilize knowledge of Supply Chain process and enterprise supply chain systems knowledge and skills to implement operational strategies that enable effective and efficient execution of P/L/D operations. The Planning & Production Solution Senior Associate is the subject matter experts for CSO operations within the enterprise supply chain systems and accountable for execution of CSO operations activities involved in those systems.

This position works closely with Operational Strategy Leads (OSLs), Planning Leads, and other key functional roles in CSO and GCS to utilize technology and industry trend information to proactively contribute to improving effectiveness of CSO supply chain labels and systems.

In addition, this position requires a quality and customer focused individual with continuous improvement mindset and technical/ operational acumen to work with all business partners to take effective actions to ensure inspection readiness and obtain and retain knowledge of new capabilities across our vendor network to ensure sustained and continuous enhancement of system knowledge and skills.

This Planning & Production Solutions Senior Associate role reports directly to the Global Clinical Supply Strategic Hub Team Lead in Greece and has dotted-line matrix reporting to the Senior Director for Planning & Production Solutions.

Role Responsibilities

• Work with others to execute P/L/D transactional tasks in CSO supply chain systems and enable timely delivery of clinical supplies to support clinical studies and patients.

• Apply systems technical expertise to execute P/L/D tasks across the spectrum of CSO enterprise systems to ensure high quality clinical supplies (e.g. EMD365, CSDS/Aeris, Clementine, Prisym360 and others).

• Accountable for the timely completion of system-related tasks for the assigned P/L/D jobs.

• Participate in CSO operational compliance and inspection readiness as needed.

• Provide support to moderately complex P/L/D projects to ensure successful project deliverables.

• Supports the implementation of new global standards and technologies which support the identity of our clinical trial supplies throughout CSO supply chain enterprise systems.

• Make decisions to resolve moderately complex system problems with short term impact within work team.

• Support the execution of P/L/D workload to ensure quality and compliance utilizing project management skills to plan, execute and assess risks to complete the job.

• Evaluate current processes on an on-going basis and make recommendations and support implementation of continuous improvement in the P/L/D enterprise systems and associated operating model.

Here Is What You Need (Minimum Requirements)

• Bachelor’s degree with 3+ years of relevant experience or MBA, MA/MS with 1 year of relevant experience.

• Proficient in Microsoft Office programs.

• Demonstrates project management and prioritization skills within Clinical Supply Packaging and/or labelling and/or Distribution along with external vendors or relevant areas and uses these to develop options for project progression (e.g. technical, process, plan or system).

• Demonstrates understanding of clinical study designs and GMP documentation.

• Articulate in both verbal and written communication. A strong presenter that can deliver messages within the internal organization and externally with our partners.

• Business English needed.

• Excellent customer focused communication and listening skills.

• Proven interpersonal, facilitation, customer relations and negotiation skills.

• Demonstrated ability to learn fast and foster a CSO culture of innovation.

Bonus Points If You Have (Preferred Requirements)

• Continuous Improvement mindset.

• Prior experience with supply chain enterprise supply chain systems

• Operational Management Experience

• Previous experience with supply chain systems

Organizational Relationships

This position will primarily interface with the following:

• Operational Strategy Lead and all other functional lines in Clinical Supply Operations (CSO), Clinical Supply Informatics & Technology, Pharm Sci Operations Quality and Pfizer Digital.

• Third-party packaging, labeling, and distribution vendors.

 
Work Location Assignment: Hybrid

Please apply by sending your CV and a motivational letter in English

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Logistics & Supply Chain Mgmt