Task Team Controller

Applications are invited for the post of Task Team Controller to work in the Manchester and Merseyside Operating Company, based at St Helens Depot. Please apply online at the Stagecoach Careers Website. 

With over 2000 colleagues spread across six sites, Stagecoach Manchester and Merseyside is one of the country’s biggest bus operators. We are recruiting Roadside Controllers to join the team, to help us as we expand our business due to the successful award of Liverpool City Region Combined Authority contracts based in St Helens depots.  

This a permanent position that will work under the Operations Manager

You will be supervising the operation and performance of all routes within a defined geographical area including the supervision of drivers and other staff in the performance of their duties and to ensure the most efficient and cost-effective operation of Stagecoach bus services.  You are on the front line, acting as a representative of the Company, dealing with the public and relevant statutory authorities and to assist as a contact and communications link with Service Controllers, Transport Officers and other stakeholders. 

The principal duties and responsibilities are:- 

• To measure and report on-road performance, identifying causes of poor performance. 

• Represent the company at external meetings as appropriate 

• To foster and maintain effective relationships with stakeholders. 

• To ensure the highest standards of operational discipline and customer service are maintained by drivers. 

• To ensure that incidents and accidents are managed and reported and provide guidance and assistance at the scene.   

The role of the Task Team is to support the Operations teams with any reasonable administration tasks. 

We are looking for someone who is committed to public transport, adaptable to new systems, flexible in their approach to work and be able to work accurately despite tight deadlines.   

Stagecoach workplace culture is one where everyone can be themselves and where all the differences our people bring to the business are celebrated. We welcome applications from all, irrespective of background, gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age.