Quality Control Specialist

Description

The Quality Control Specialist is responsible for inspecting stone countertop projects throughout the fabrication process to ensure finished products meet company quality standards, customer specifications, approved drawings, and installation requirements before leaving the facility.

This position serves as a final quality checkpoint between fabrication and installation. The Quality Control Specialist will identify dimensional, fabrication, finishing, material, and documentation issues and coordinate with the appropriate departments to ensure corrections are made before a project is released for installation.

The ideal candidate is highly detail-oriented, mechanically minded, comfortable working with measurements and drawings, and able to recognize both obvious and subtle quality issues in stone countertops.

Essential Responsibilities

Quality Inspection

• Inspect completed countertops and components for quality, accuracy, workmanship, and completeness.
• Verify finished pieces against approved shop drawings, templates, work orders, and project specifications.
• Check overall dimensions, sink and cooktop openings, backsplashes, edges, seams, overhangs, and other fabricated features.
• Verify that cutouts, holes, notches, radiuses, and other details are fabricated to the required specifications.
• Inspect finished surfaces for scratches, chips, cracks, stains, resin marks, tooling marks, burn marks, excessive polish, dull areas, and other defects.
• Inspect edge profiles for proper shape, consistency, polish, and finish.
• Check seams for proper fit, alignment, color/finish consistency, and overall appearance.
• Verify that all required pieces are present and properly identified.

Drawing & Measurement Verification

• Compare fabricated pieces to approved CAD/shop drawings and project documentation.
• Verify critical dimensions and locations of cutouts, seams, overhangs, walls, corners, and other features.
• Identify discrepancies between drawings, templates, fabrication, and project requirements.
• Communicate discrepancies promptly to the appropriate Project Manager, CAD Technician, Fabricator, or Manager.
• Assist in determining whether corrections, refabrication, or additional work is required.

Material & Project Verification

• Verify that the correct material, color, slab, and finish are being used for each project.
• Confirm material orientation and vein direction when applicable.
• Verify that pieces are fabricated from the correct slabs and correspond with project documentation.
• Check that remnants, backsplashes, support pieces, and other required components are included when specified.
• Confirm that finished pieces are properly labeled and organized for installation.

Final Release Inspection

• Perform final inspections before countertops are loaded for delivery or installation.
• Ensure projects are complete and installation-ready before release.
• Verify that required installation materials, accessories, brackets, supports, or other components are included when applicable.
• Document quality issues and communicate them to the appropriate department.
• Maintain accurate quality control records and inspection documentation.
• Photograph significant defects or issues when documentation is needed.

Problem Identification & Corrective Action

• Identify recurring quality issues and communicate trends to management.
• Work with fabrication and operations personnel to determine the cause of quality problems.
• Help develop corrective actions to prevent repeat issues.
• Provide constructive feedback to fabricators and other team members regarding quality expectations.
• Escalate significant or repeated quality issues to management.
• Help establish and maintain consistent quality standards throughout the fabrication process.

Safety & Housekeeping

• Follow all company safety policies and procedures.
• Use appropriate personal protective equipment when working in fabrication and warehouse areas.
• Maintain a clean and organized inspection area.
• Follow proper procedures when handling stone and fabricated countertops.
• Report unsafe conditions or damaged equipment to management.

Requirements

Qualifications

Required

• Strong attention to detail and commitment to quality.
• Ability to read and understand measurements, drawings, and specifications.
• Ability to use a tape measure and other basic measuring tools accurately.
• Basic mathematical skills, including fractions and measurements.
• Ability to identify visual defects and inconsistencies in finished stone products.
• Ability to communicate quality issues clearly and professionally.
• Ability to work independently while also collaborating with fabrication, CAD, project management, and installation teams.
• Ability to work in a manufacturing/fabrication environment.

Preferred

• Previous experience in stone fabrication, countertop manufacturing, construction, remodeling, cabinetry, millwork, or a related industry.
• Experience reading CAD drawings or shop drawings.
• Experience with granite, quartz, quartzite, porcelain, marble, solid surface, or other countertop materials.
• Experience with quality control or inspection processes.
• Familiarity with countertop fabrication equipment and processes.
• Experience using digital measuring tools, calipers, or other inspection equipment.

Physical Qualifications 

• Ability to stand and walk for extended periods.
• Ability to frequently bend, reach, stoop, and move throughout the fabrication and warehouse areas.
• Ability to safely inspect and work around large countertop pieces and stone materials.
• Ability to lift and move smaller materials and components as required.
• Ability to work in an industrial environment with exposure to noise, dust, water, and fabrication equipment.

Key Performance Expectations

Success in this position will be measured by the individual's ability to:

• Identify quality issues before products reach the customer or installation site.
• Maintain accurate and consistent inspection standards.
• Reduce installation-related quality issues and rework.
• Catch dimensional and fabrication errors before shipment.
• Communicate issues quickly and effectively.
• Help identify recurring problems and support corrective action.
• Ensure completed projects meet company quality standards before release.

Core Competencies

• Attention to Detail
• Quality Focus
• Accuracy
• Problem Solving
• Measurement & Mathematical Skills
• Blueprint/CAD Drawing Interpretation
• Communication
• Accountability
• Organization
• Teamwork
• Safety Awareness
• Continuous Improvement