Early Career Consult Program – Sales Operations Associate

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Sales Operations Associate in our Early Career Consult Program, you’ll help sales teams make informed decisions by turning business data into clear, useful insights.

You’ll be building practical experience across sales reporting, forecasting, data quality and business operations. Working alongside colleagues in sales, finance and operations, you’ll help teams understand pipeline, bookings, revenue and productivity. Your contributions will support accurate planning and help sales teams focus on the right actions.

This role will combine structured data analysis with collaborative operational support. Some of your time will be spent independently updating reports, reviewing data and investigating variances. You’ll also work with teammates to understand reporting needs, resolve data questions and improve processes.

You do not need to arrive knowing every sales process or platform. Through the Early Career Consult Program, you’ll be strengthening your business, technology and consulting skills while learning from experienced colleagues. You’ll gain hands-on experience with enterprise reporting and customer relationship management tools and develop the confidence to communicate data clearly to different audiences.

Your work will have a visible outcome: reliable information that helps teams plan, forecast and measure progress. As your capabilities grow, you’ll have opportunities to contribute ideas, take ownership of recurring activities and explore career paths across sales operations, business analytics and consulting.

What you will do

Turn data into useful insights

• Prepare reports that show pipeline, bookings, revenue and seller productivity
• Review sales results to identify trends, changes and potential data issues
• Summarize findings so sales teams can understand what the data means
• Compare actual results with forecasts and highlight important differences

Support planning and forecasting

• Help maintain information used for sales planning and forecasting
• Collect and organize data from agreed systems and business sources
• Support budgeting, expense tracking and financial variance reviews
• Complete recurring reporting activities accurately and by agreed deadlines

Maintain reliable sales information

• Update dashboards, reports and trackers used by sales teams
• Review CRM records and work with colleagues to resolve data gaps
• Follow documented data standards and reporting processes
• Test report updates and confirm that information displays as expected
• Qualifying inbound and marketing-generated leads.
• Conducting discovery conversations with prospects.
• Managing lead follow-up and nurturing activities.
• Partnering with account teams to convert MQLs to sales-ready opportunities.
• Researching target accounts and contacts.
• Booking meetings for sellers and supporting pipeline creation.
• Maintaining CRM hygiene and tracking progression through the funnel.
• Providing feedback to marketing on lead quality and campaign effectiveness.

Collaborate and improve

• Work with sales, finance and operations teams to understand reporting needs
• Document recurring processes so information is clear and easy to follow
• Gather feedback and suggest practical improvements to reports and workflows
• Use collaboration and AI-enabled productivity tools responsibly to organize and analyze information

Learn and grow

• Build knowledge of sales operations, business analytics and consulting practices
• Learn from experienced colleagues through coaching and hands-on assignments
• Strengthen your skills in data analysis, reporting and business communication
• Take on greater responsibility as your knowledge and confidence develop

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Why Kyndryl:

We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required skills and experience

• Bachelor’s degree, associate degree or equivalent practical experience completed recently or before the start date
• Academic, internship, co-op, military, volunteer or project experience working with business data
• Ability to organize data and identify patterns, differences or missing information
• Experience using spreadsheets to sort, compare, calculate or present information
• Ability to explain analytical findings clearly in writing, presentations or discussions
• Demonstrated ability to complete structured tasks accurately and meet agreed deadlines
• Ability to collaborate with teammates while managing assigned work independently
• Interest in sales operations, business analytics, consulting or revenue management

Preferred skills and experience

• Exposure to CRM platforms such as Salesforce, Microsoft Dynamics or similar tools
• Experience with Power BI, Tableau or another reporting and visualization platform
• Familiarity with pipeline, bookings, revenue, forecasting or budgeting concepts
• Experience creating dashboards, reports or data presentations through coursework or projects
• Experience using AI-enabled productivity tools for research, analysis or content development

The compensation for this position is $77,000 based on a full-time schedule. The pay or salary range is not below any applicable state, city or local minimum wage requirement. 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.