Analyst Operations

Job Summary

Responsible for three key functions within the Division; Service Level Management – managing inventory & surplus: ensure proper stocking of inventory in all branches for the Division.  Review reports daily and use the information to formulate and implement plans of action to mitigate service level risks. Division Support Services:  provide support services to the entire Division with a primary focus of supporting the Product Management teams. Financial Analysis: monitor Division financials to ensure gross margin growth targets are met. 

Job Description

Operations Analyst

About Medline India:

Medline India was setup in 2010 in Pune, primarily as an offshore Development Centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration June 2025 – June 2026. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP:

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care. At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centers, physician offices, home care agencies, providers, and retailers. We're proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.

Job Description:

The Operations Analyst is responsible for coordinating, analyzing, and processing functional requests to support Medline’s backend business operations. This position is responsible for ensuring accurate and timely execution of operational tasks, with a focus on maintaining optimal inventory levels across all branches within the Division. The Operations Specialist will work closely with Product Managers and the Inventory Management team to develop and implement effective action plans, ultimately aiming to provide exceptional service to Medline’s customers.

Key Responsibilities:

• Collaborate with India and US teams to generate reports and analyze operational data.
• Manage inventory processes including surplus, returns, stock transfers, DEDs, and slot holds, coordinate with branches and Sales for resolution.
• Review and process DED requests, returns, and address AP issues such as overbills, problem tickets, and credits.
• Analyze key reports (back orders, surplus, open POs) and resolve data discrepancies by working with relevant stakeholders.
• Run monthly reports on holds, surplus, expirations, service levels, and save/spend metrics.
• Track and resolve invoice and pricing discrepancies; coordinate with global teams and update costing as needed.
• Identify top supplier service issues and collaborate with corporate teams for resolution.
• Monitor rolling forecasts and allocations, support manufacturing sites during production disruptions.
• Contribute to divisional goals by supporting new business tracking, process improvements, and ad-hoc projects.

Must Have

• Graduate or Postgraduate degree in Business, Operations, Supply Chain, or a related field.
• Strong attention to detail with a high level of accuracy in handling data and reports.
• Excellent analytical and problem-solving skills to identify root causes and recommend effective solutions.
• Strong verbal and written communication skills; ability to collaborate with cross-functional and global teams.
• Proficient in Microsoft Excel (e.g., using formulas, pivot tables, charts, conditional formatting, data sorting, and print setup).
• Self-motivated, proactive, and capable of managing multiple tasks and deadlines independently.
• Strong organizational and time-management skills with the ability to prioritize effectively in a fast-paced environment.

Good to Have:

• Experience with SAP or other ERP systems.
• Familiarity with reporting tools such as Power BI or Tableau.
• Knowledge of database management for advanced data handling.
• Prior experience working with U.S.-based teams or in a global operations environment.

Work Experience: 2-5 years of relevant experience including experience working with large datasets involving data transformation and manipulation using Excel.

Working Hours:

• 10.30 am to 7.30 pm – daylight saving
• 11.30 am to 8.30 pm – non daylight saving

About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024. 
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.