Resident Services Coordinator - Avenida del Sol & Ruby Vista

Join our team as a Resident Services Coordinator at Avenida del Sol & Ruby Vista!

Are you passionate about building relationships, supporting families, and creating meaningful connections within a community? Gorman & Company is seeking a welcoming, community-minded Resident Services Coordinator to serve residents at Avenida del Sol, an 80-unit affordable housing community, and Ruby Vista, a 98-unit affordable housing community. In this role, you'll help residents access valuable resources, develop engaging programs, and create opportunities for individuals and families to thrive!

What You’ll Do

• Build meaningful relationships with residents, community organizations, nonprofit agencies, and local service providers to connect residents with valuable resources and support.
• Identify resident and community needs through conversations, surveys, meetings, and other outreach efforts, using that feedback to develop relevant programs and services.
• Plan, coordinate, and facilitate engaging resident programming, including educational opportunities, youth activities, skill-building workshops, family events, and community-building initiatives.
• Connect residents with community resources and assist with accessing services, completing applications, navigating available benefits, and advocating for their needs.
• Develop and maintain monthly programming calendars, newsletters, flyers, and other communications to keep residents informed and engaged.
• Partner with property management teams to address resident concerns, promote housing stability, and support the overall well-being of the community.
• Maintain accurate records of resident services and programming activities while ensuring compliance with applicable regulatory agreements, Fair Housing requirements, and confidentiality standards.

What You’ll Bring

• At least two years of experience in resident services, social services, social work, nonprofit organizations, community outreach, behavioral health, or a related field.
• Experience developing and coordinating community programming, with youth programming or family-focused activities strongly preferred.
• A welcoming, approachable, and resident-focused mindset with a genuine passion for helping individuals and families access resources and build connections.
• Strong communication, interpersonal, and relationship-building skills, with the ability to work effectively with residents from diverse backgrounds.
• Excellent organizational and time-management skills, with the ability to independently coordinate programs, manage competing priorities, and maintain accurate documentation.
• Bilingual English/Spanish communication skills strongly preferred.
• A bachelor's degree in social work, sociology, psychology, counseling, or a related field is preferred. Must have reliable transportation and a valid driver's license.
• Schedule: Monday–Friday, 11:00 AM–7:00 PM, with occasional evening or weekend flexibility as needed.

Why Work With Us at Gorman

• Competitive annual salary of $60,000–$65,000.
• 18 days of PTO and 11.5 paid holidays to support work-life balance.
• Comprehensive medical, dental, vision, and disability insurance options.
• 401(k) retirement plan with a 6% company match.
• Paid parental leave, lifestyle spending accounts, pet insurance, and employee assistance program.
• Opportunities to make a meaningful difference in affordable housing communities while growing your career with a mission-driven organization.

Schedule: Monday–Friday, 11:00 AM–7:00 PM, with occasional evening or weekend flexibility as needed.

If you're passionate about strengthening communities and helping residents thrive, we'd love to hear from you! Apply today and join a team making a difference.

We are an equal opportunity employer.

Application Deadline: Ongoing until Filled