Receptionist - Casual

Company :

LMM Holdings Pty Ltd

Part of the Sime Darby Motors Group, Volvo Car Brisbane North is more than just a showroom - it encompasses all that is Volvo under one roof.

As a Receptionist for Volvo Car Brisbane North, you will be responsible for but not limited to: 

• Ensuring all customers walk in and remote are attended to with an efficient, professional and courteous greeting on their contact with the Dealership
• To assist and provide support in ensuring customer requests for Service and Sales are attended to efficiently
• Ensure the Switchboard is covered at all times and incoming calls are answered promptly within 3 rings
• Ensure administration duties are attended to in a timely and accurate fashion across a variety of systems
• Assist customers where appropriate or pass the call on to the appropriate person who can assist them.
• Maintain professional relationships with both internal and external stakeholders
• Ensure customers are comfortable and offered refreshments where appropriate, answer basic enquiries and refer them to the appropriate personnel who can assist them.
• Prepare correspondence, reports and other documentation for the Dealership as required
• Assist with planning and event coordination (including weekends if required)
• Provide Administrative cover to other Departments as needed
• Identify and allocate infringement notices and tolls to correct personnel adhering to important processing deadlines
• Monitor stock levels and ensure they are kept at a reasonable level
• Schedule dealership RDO's, leave and absences into Outlook/IPFX system

To be successful in this position, you will have the following skills and experience:

• Experience working in a fast paced environment as a Receptionist
• Ability to work well in a team environment whilst showing a superior customer focus and outgoing attitude
• Sound knowledge of telecommunication systems and administrative procedures
• High level of computer skills with proficiency to navigate through Microsoft Office & Company Systems
• Exemplary communication and conflict resolution skills (verbal and written)
• Ability to multi-task, prioritise and manage time effectively

In return, you will enjoy a competitive remuneration package, a close knit team environment, and an opportunity to enhance your excellent customer service skills.

To apply, please send your CV and Covering Letter ,by following the Apply Link featured below.