- Location
- Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · published
- Type
- Full-time
- Department
- Transportation
- Seniority
- Lead
- Source
- Workable
Description
Chemin builds the data pipelines, evaluation systems, and reinforcement learning workflows that power next-generation AI systems.
We’re looking for a Project Delivery Lead to take our fast-growing Delivery organisation to the next level. Working closely with our Head of Delivery, you’ll lead across three key functions: Project Delivery, Talent & Partnerships, and Ops & Automation.
You’ll take ownership of driving projects through to successful delivery, ensuring tangible outcomes, consistent quality, and meaningful impact for our clients.
At the heart of how we deliver for our AI and ML clients, you’ll lead a team of Project Managers and Associates, oversee complex projects involving millions of data points, and bring structure, clarity, and momentum to every stage from day-to-day execution to strategic account management.
This is a pivotal leadership opportunity for someone ready to scale projects from proof of concept (POC) to high-volume data pipelines, shape how our Delivery organisation operates, and grow into broader Delivery leadership as Chemin evolves.
Why does this role matter?
Chemin is scaling rapidly from handling a few thousand data rows to millions. This role ensures we don’t just scale fast, but scale with precision, quality, and trust. You’ll be building the playbooks, culture, and delivery engine that powers the next generation of AI models. You won’t just be running projects, you’ll be building the future of work in AI.
Key Responsibilities
- Lead and Manage a team of Project Managers and Project Associates, providing hands-on guidance, coaching, and escalation support
- Ensure Project Excellence, set up, manage, and monitor delivery pipelines across multiple data annotation projects, ensuring quality, timeliness, and client satisfaction
- Collaborate Across Teams, work closely across Project Delivery, Talent & Partnership, and Ops & Automation to ensure seamless coordination and proactive issue resolution
- Client Management, serve as the escalation point for delivery issues; manage expectations and build trust with both local and international clients
- Operationalize Strategy, translate business and client needs into repeatable delivery processes and playbooks
- Drive Reporting & Visibility, own weekly progress reviews, internal dashboards, and delivery tracking for strategic accounts
- Mentor and Grow Talent, actively coach PMs and Associates to build strong delivery habits, clear communication, and ownership
- Implement Process Improvements, identify inefficiencies in workflows and push changes that improve delivery speed and accuracy