The HR Consultant role involves managing client engagements, delivering tailored human capital solutions, driving business development, overseeing project execution and leading team performance to ensure service excellence, client satisfaction and sustainable business growth.

OD Advisory & Recruitment

• Lead and oversee the Recruitment, Organisational Development (OD) and Advisory service lines within assigned sectors, driving service quality, client satisfaction and business growth.
• Conduct organisational research, client consultations and needs assessments to understand business challenges and recommend appropriate solutions.
• Design tailored advisory and OD interventions using relevant models, frameworks and evidence-based practices to deliver measurable organisational impact.
• Manage recruitment and OD projects from initiation to completion, ensuring effective resource allocation, timely delivery and continuous learning among team members.
• Develop project budgets and cost estimates for review with the Lead Consultant and Finance Team.
• Identify, pilot and implement efficient recruitment and advisory processes that improve turnaround time, service quality and client experience.
• Lead and coach team members on effective recruitment practices, project execution and client management.
• Personally manage senior-level and executive recruitment assignments, providing hands-on support for high-value clients and leveraging professional relationships to secure repeat business.

General Management

• Identify growth opportunities across service lines, strengthen the organisation's value proposition and contribute to business planning and strategic execution.
• Review service pricing, identify opportunities to improve value creation and monitor revenue, cost of service delivery and profitability across assigned sectors and clients.
• Foster a motivated, accountable and collaborative team culture through initiatives that strengthen employee engagement, ownership and organisational citizenship.
• Support internal learning and development initiatives, mentor team members and build technical and professional capacity within the team.
• Guide and support junior team members in resolving client issues, managing expectations and maintaining strong professional relationships.
• Monitor team performance, project delivery and service quality to ensure alignment with business objectives.

Business Development

• Identify and pursue new business opportunities across assigned sectors, leveraging existing relationships and developing new client partnerships.
• Cross-sell and package recruitment, OD, advisory and training services to address client needs and generate revenue.
• Prepare proposals, project budgets and cost estimates using the organizations' Costing Model.
• Maintain regular engagement with prospective and existing clients to understand emerging needs and identify opportunities for repeat business.
• Develop and monitor performance indicators to assess service effectiveness, revenue contribution, client satisfaction and retention.
• Contribute to the development and implementation of business development strategies that support sustainable growth.

Training & Professional Development

• Lead client engagement within assigned sectors to identify organisational learning and development needs and recommend appropriate interventions.
• Design, develop and facilitate management and organisational training programmes for clients across various industries.
• Research and develop relevant training content, case studies, simulations and practical activities tailored to participants' roles and organisational contexts.
• Facilitate management development workshops covering areas such as leadership, people management, communication, team effectiveness, performance management and change management.
• Coordinate training delivery, ensuring effective preparation of materials, participant engagement, learning evaluation and achievement of programme objectives.
• Prepare post-training reports, including participant feedback, learning outcomes and recommendations for further development.
• Provide mentoring and coaching support to clients and individuals, including job seekers and professionals undertaking career development interventions.
• Ensure proper documentation and maintenance of training materials, facilitator guides, participant resources and records for individual-level interventions.
• Identify opportunities to expand training services and strengthen client relationships through ongoing learning and development support.

Experience and Qualifications

• A bachelor's degree in Human Resource Management, Business Administration, Organisational Psychology, Management, Education or a related field. A relevant postgraduate qualification is an advantage.
• At least 5 years of relevant professional experience in HR consulting, recruitment, organisational development, management advisory or learning and development.
• Demonstrated experience managing end-to-end recruitment projects, including senior-level and executive searches.
• Practical experience conducting organisational assessments, developing HR and OD solutions, and designing and implementing organisational interventions.
• Proven experience facilitating management and organisational training programmes for managers, professionals and teams across various industries.
• Experience in business development, proposal writing, client relationship management, project costing and financial performance monitoring.
• Demonstrated experience leading teams, managing projects, allocating resources and building the capacity of junior team members.
• Strong consulting, analytical, communication, presentation, facilitation, negotiation and stakeholder management skills.
• Excellent project management, problem-solving and decision-making abilities.
• Proficiency in Microsoft Office and relevant HR, recruitment and project management tools.