Loan Originator

Description

About CBC Mortgage Agency

Voted as one of the top 10 in Utah Top Work Places 2026, and winner of Best Communication in the State of Utah. CBC Mortgage Agency (CBCMA) focuses on personal and professional development as the core value of the Company that has established a record of success and growth. Take your career to the next level in a comfortable workplace with an environment that encourages networking and team socializing. As well as great perks and benefits the position offers competitive wages, depending on experience, as well as full benefits, including medical, dental, and vision insurance coverage, short- and long-term disability, and a 401(k) plan retirement investment. In addition to these great benefits, we offer 10 company holidays a year and paid time off (PTO). If this is the opportunity that you’ve been waiting for, apply today!

Position:  Loan Originator

Reports to:  Retail Lending Sales Director

Summary:

The Loan Originator generates residential mortgage business and guides borrowers from first contact through application. The role develops referral relationships, counsels borrowers on loan options, takes complete and accurate applications, and partners with Processing to keep borrowers and referral partners informed through closing.

Primary Responsibilities

1. Originate residential mortgage loans and meet or exceed monthly and annual production goals.
2. Generate new business through referral relationships with real estate agents, builders, financial advisors, and other professionals.
3. Maintain relationships with past and current clients to build repeat and referral business.
4. Represent the company at community events, open houses, and homebuyer seminars, using only approved marketing materials.
5. Meet with prospective borrowers to understand their goals, finances, and timeline.
6. Explain loan programs, rates, terms, costs, risks, and benefits so borrowers can choose the option that best fits their needs.
7. Pre-qualify borrowers and issue pre-qualification or pre-approval letters within company guidelines and authority.
8. Explain the mortgage process, required documents, key dates, and what to expect at each stage.
9. Take complete and accurate loan applications (URLA). 
10. Collect the borrower's initial documentation, such as pay stubs, W-2s, tax returns, and bank statements, and deliver it to Processing.
11. Request rate locks through the Lock Desk in accordance with company lock policy.
12. Ensure initial disclosures are issued within required timeframes in coordination with the disclosure desk.
13. Partner with the assigned Processor and respond promptly when borrower follow-up is needed.
14. Keep borrowers and referral partners informed of loan status, outstanding items, and closing dates.
15. Communicate changed circumstances from the borrower (such as a change in income, loan amount, or property) to Processing promptly.
16. Attend or support closings as needed to ensure a positive borrower experience.
17. Maintain an active NMLS registration or state license and complete required continuing education.
18. Comply with all federal and state lending laws and regulations, including the SAFE Act, TRID, RESPA, ECOA, fair lending, the LO Compensation Rule, and advertising rules.
19. Maintain current knowledge of loan products, market rates, and competitors.
20. Deliver consistent, first-class customer service.
21. Other duties as assigned by management, consistent with the separation of duties.

Requirements

Experience Requirements

• Basic knowledge of underwriting terminology
• Strong attention to detail and accuracy
• Effective written and verbal communication skills
• In-depth knowledge of the real estate industry and current trends
• Associate's or Bachelor's degree in business administration, finance, economics, or a related field
• 2+ years of experience in the mortgage lending, banking, or real estate industry
• Strong Microsoft Office skills and ability to use relevant industry-specific computer programs
• Exceptional interpersonal skills and strong customer service orientation
• Excellent written and verbal communication skills
• NMLS license required or Willingness to obtain within 6-months of hire
• Ability to work both in a team and independently

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Requirements: 

• Prolonged periods of sitting at a desk.
• Must be able to lift up to 15 pounds at times.

Position Type/Expected Hours of Work
This is a full-time position, hours of work and days are Monday through Friday, 8 a.m. to 5 p.m. with occasional evenings and weekend work as job duties demand.

Travel
No travel is expected.

Work Authorization/Security Clearance
Must be authorized to legally work within the United States of America.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.