Client Executive Insurance Solutions

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Client Executive within the Insurance Solutions Group at Northern Trust manages and cultivates a client base comprised of existing and high potential insurance clients. Has ultimate responsibility for the retention and growth of assigned client portfolio across Northern Trust. Establishes oneself in the insurance marketplace and is involved in defined prospecting.  The Client Executive provides client-specific advice-driven solutions that solidify current relationships while exploring and capturing additional opportunities.

MAJOR DUTIES

• Manages complex master trust, custody/ asset services clients.  Evaluates, designs, implements, and oversees clients' total relationship plan.  Ultimate responsibility for all aspects of the relationship including worldwide custody and other asset servicing needs, investments, banking, credit, insurance investment accounting, treasury management services and proper introductions to Wealth Management as appropriate.
• Reviews individual client relationships to determine the banking, asset servicing, and investment needs of clients; anticipates and creates opportunities for enhancing these client relationships.
• Places emphasis on relationship building and participates in development of new solutions to client needs, brings in experts when appropriate, and closes the sale. Ensures smooth delivery of new services and communicates emerging needs.
• Initiates regular, ongoing dialogue with clients and clients' advisors.  Counsels clients on emerging financial / industry issues, new bank products and services, and the general environment. Discusses impact on clients’ activities and the bank’s services.
• Manages client profitability.  Understands the competitive environment and anticipates opportunities. Develops pricing strategies and works with the team to enhance profitability.
• Coordinates / leads Northern Trust wide relationship reviews in order to develop client-specific strategic relationship plans and assess progress in meeting the goals set forth in the plans.
• Interacts with and involves bank senior management in reporting client servicing activities / issues.  Provides management with defined reports highlighting client profitability, contribution and any servicing gaps.  Escalates issues appropriately.
• Provides input regarding team members' performance with respect to their overall contribution to team results.
• Participates in new business efforts and defined prospecting with insurance companies.

KNOWLEDGE / SKILLS

General knowledge of trust/asset servicing products, investments and insurance segment specific issues (e.g. various insurance company pools of assets, insurance investment accounting, unique reporting/ structure requirements).  Broad knowledge of Northern Trust, industry issues and a strong understanding of the insurance client base, prospects and competitors.  Demonstrated proficiency in Interpersonal skills, negotiation, delegation, and sales are necessary to service the client relationship.  Leadership and organization skills are required to determine clients' needs and assess resources needed.

EXPERIENCE REQUIRED

Minimum of 10 years of experience in relationship management, new business development and client servicing with significant exposure to banking, asset servicing and investments for insurance companies.

Salary Range:

$123,400 - 216,000 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.