Digital Workplace and AI Transformation Consultant

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. 

Overview

At Gallagher Benefit Services, we’re looking for a Digital Transformation Consultant to join our team. You’ll play a key role in helping our clients create workplaces where employees thrive. This is your chance to make a real difference by supporting businesses in their digital transformation journeys.

We know everyone brings something unique to the table, so even if you don’t meet every requirement, we’d still love to hear from you.

How you'll make an impact

• Work on global consulting projects with client teams.
• Help clients identify challenges and propose digital workplace and AI solutions.
• Plan and manage project timelines and resources.
• Communicate effectively with senior stakeholders and project teams.
• Present strategies for platform adoption and digital transformation.
• Analyse data to develop strategic recommendations.
• Review and improve business processes and workflows.
• Conduct assessments to create transformation plans.
• Collaborate with teams across IT, HR, and operations.
• Support senior executives in decision-making.
• Gather business requirements through interviews and workshops.
• Contribute to proposal designs with your expertise.
• Lead AI transformation projects, from planning to implementation and adoption.
• Share your expertise through events, research, and social media

About you

• Experience in digital transformation, digital workplace, or intranet projects.
• Passion for the role digital transformation plays in organisations.
• Experience in areas like AI, change management, employee experience, or digital workplace technologies.
• Skilled in analysing data, solving problems, and collaborating with stakeholders.
• Confident in client-facing roles, especially in virtual settings.
• Strong communication skills to inspire and influence others.
• Enthusiastic about working on complex, multinational projects.
• Eager to learn and grow your professional network.
• Fluent in written and spoken English.
• A formal qualification in change management is a bonus but not essential.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)