- Salary
- $14+/hr
- Location
- Joplin, Missouri
- Type
- Part-time
- Source
- BetterTeam
Description
Route 66 Pub and Grill located inside of Holiday Inn is currently looking for a sever 2-3 days per week 5:30am-10:am. There is an opportunity for more hours/days as business picks up.
Must love customer service, be able to talk with the guests, and provide a great experience.
Duties and Responsibilities:
Must love customer service, be able to talk with the guests, and provide a great experience.
Duties and Responsibilities:
- Greet and welcome all guests and take beverage and food orders promptly and professionally.
- Be attentive to guests’ needs.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Clear and clean tables promptly and efficiently.
- Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform department/outlet opening or closing duties as required.
- Ensure that wait staff stations are clean and maintained throughout the shift.
- Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.
- Work as a team and communicate and coordinate with other departments to ensure excellent quality and service.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- May assist with other duties as assigned.
Qualifications and Requirements:
- Basic reading and writing.
- Foodservice experience with general knowledge of restaurant operations preferred.
- Must be at the minimum age to serve alcohol in line with any local legislative requirements.
- Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
- Moving about the restaurant.
- Handling food objects; plates, trays, glasses, etc.
- Bending, stooping, kneeling.
Others:
- Being passionate about people and service.
- Communication skills are used frequently when interacting with guests, wait staff, cooks, and supervisors.
- Ability to comply with local laws regarding food handling or serving of alcohol.
- Reading and writing abilities are used often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- Have the ability to work a flexible schedule including nights, weekends, and/or holidays.
Skills
Customer Service