Business Operations Administrator

Location: Piedmont, NC

Cleveland-Cliffs is seeking a Business Operations Administrator to oversee the administrative and business operations of our small Piedmont manufacturing facility. This highly visible role supports accounting, purchasing, human resources, logistics, customer service, and compliance while contributing to the overall success of the operation.

Summary of Responsibilities

• Manage day-to-day business operations, including accounting, purchasing, human resources, logistics, customer service, and office administration.
• Oversee accounts payable, accounts receivable, payroll, financial reporting, and other accounting functions.
• Manage procurement activities, supplier relationships, inventory levels, and cost-control initiatives.
• Coordinate employee onboarding, benefits administration, payroll support, and employee relations activities.
• Support transportation and logistics operations, including inbound and outbound shipments and carrier coordination.
• Maintain compliance with company policies, environmental regulations, quality standards, and ISO requirements.
• Monitor business performance, identify opportunities for process improvements, and implement continuous improvement initiatives.
• Support forecasting, budgeting, capital projects, and long-range business planning.
• Build strong relationships with employees, customers, suppliers, and business partners.
• Provide administrative and operational support for a small manufacturing facility.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Five years of experience in business operations, office administration, accounting, human resources, purchasing, or a related role.
• Experience supporting multiple business functions in a fast-paced environment.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.

Preferred Qualifications

• Experience in manufacturing, industrial, metals, mining, or related environment.
• Knowledge of payroll administration, procurement processes, inventory management, and financial reporting.
• Experience with internal audits, compliance requirements, and quality management systems.
• Knowledge of ISO standards and experience supporting or maintaining ISO-certified management systems.
• Experience participating in ISO audits, corrective actions, and continuous improvement initiatives.
• Experience using Sage accounting and business management software.
• Experience supporting a small business unit or manufacturing facility with diverse administrative responsibilities.

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] or call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.