- Salary
- £36k – £39k/yr
- Location
- Sheffield Head Office
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Service
- Education
- Master
Description
Policy & Support Officer
Application Deadline: 26 July 2026
Department: Business Operations
Employment Type: Permanent - Full Time
Location: Sheffield Head Office
Reporting To: Jayne Hampshire
Compensation: £35,929 - £38,737 / year
Description
- Hours: 37 hours per week (full time)
- Contract: Permanent
- Salary: Grade 7 - £35,929 - £38,737
- Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)
Make a difference at the heart of South Yorkshire
This is a rare opportunity to work at the centre of public life in South Yorkshire, supporting Kilvinder Vigurs, Deputy Mayor for Policing and Crime and Equalities Commissioner, in a fast-paced, high-profile role.
As Policy & Support Officer, you will be at the heart of the Deputy Mayor’s office—ensuring everything runs smoothly, enabling informed decision-making, and helping deliver priorities that matter to communities across the region.
Working closely on a policing, crime and equalities portfolio, you will support activity that contributes to safer communities, stronger partnerships, and improved outcomes for residents across South Yorkshire—helping make a tangible difference to people’s safety, supporting victims, and building trust and confidence in the services that protect our communities.
If you’re highly organised, politically aware, and thrive in a dynamic environment where no two days are the same, we’d love to hear from you.
Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal.
Please note this role is subject to an enhanced Disclosure & Barring Service check and successful NPPV3 vetting.
Please note, this is a deemed as a ‘sensitive’ politically restricted post. The effect of the designation in accordance with the Local Government and Housing Act 1989 prevents employees from having any active political role either in or outside the workplace.
About the role
You’ll provide proactive, professional and confidential support to the Deputy Mayor, helping her operate effectively in a demanding and high-profile environment.
Working as part of the central business support team, you will form part of a tight-knit senior support team, working closely with the Deputy Mayor’s Partnership Portfolio Officer to coordinate activity, align priorities, and ensure the smooth flow of information across the office and wider organisation.
You will support a portfolio spanning policing, crime, community safety and equalities priorities, requiring strong coordination, sound judgement, and the ability to manage sensitive and often high-profile work.
This is a role for someone who enjoys being at the centre of activity—connecting people, solving problems, and ensuring nothing falls through the cracks.
About you
- Acting as a key point of contact for internal and external stakeholders, including senior leaders, partners and government officials
- Working directly with senior members of South Yorkshire Police (SYP) and their staff as part of day-to-day tasks, maintaining professionalism and discretion at all times
- Managing a busy and complex diary, balancing competing priorities and ensuring the Deputy Mayor’s time is used effectively
- Coordinating meetings, briefings and papers—making sure everything is prepared to a high standard and on time
- Drafting and quality-assuring correspondence, ensuring clarity and alignment with organisational priorities
- Working in close collaboration with the Deputy Mayor’s Partnership Portfolio Officer to align activity, track priorities, and ensure effective coordination across the portfolio
- Handling sensitive information—particularly relating to policing, crime and equalities matters—with discretion and professionalism at all times
- Tracking actions, deadlines and key commitments, ensuring follow-through and accountability
- Supporting the planning and delivery of meetings, events and wider directorate activity
- Taking ownership of tasks and projects, helping drive work forward and improve how things are done
Benefits
All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of our benefits include -
Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave
Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
Training on the job - Support with upskilling skills through on-the-job training and qualifications
Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.
Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.
If you require any reasonable adjustments throughout the process, please contact [email protected] or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Skills
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