Senior Information Risk Specialist - Disaster Recovery
Manulife and John Hancock Careers
·1 week ago
- Location
- Manila, Manulife Business Processing Services, Philippines
- Type
- Full-time
- Seniority
- Senior
- Experience
- 3+ years
- Closing date
- Today
- Source
- Workday
Description
We’re looking for a Senior Information Risk Specialist to join our Governance, Risk and Compliance team at MBPS. This role sits within Global Information Risk Management and supports multiple areas of risk as part of a shared team. This role supports multiple risk domains including Information Risk Management, Third-Party Risk, and Disaster Recovery.
You will play a key role in reviewing and assessing disaster recovery tests, ensuring results are properly documented, risks are identified, and follow-up actions are tracked through to completion. You’ll work closely with different teams across the business to ensure consistent and effective risk management practices.
This role is ideal for someone who enjoys hands-on analysis, documentation, and collaboration, while also contributing to improving processes and strengthening how risk is managed across the organization.
Position Responsibilities:
Perform independent reviews of disaster recovery (DR) tests, validating evidence and identifying gaps or risks
Document findings, observations, and conclusions accurately in centralized tracking tools
Support intake, prioritization, and tracking of DR activities requiring CoE oversight
Monitor and follow through on remediation actions and corrective action plans (CAPs) with stakeholders
Collaborate with DR, IRM, and business teams to gather information and communicate expectations and findings
Contribute to reporting, metrics, and process improvements, ensuring alignment with CoE SOPs, SLAs, and governance standards
Required Qualifications:
3–5 years of experience in Information Risk Management, with strong hands-on exposure to Disaster Recovery (DR) risks, controls, and testing
Solid understanding of DR concepts, testing methodologies, and IT infrastructure/application recovery
Familiar with risk and operational tools such as RCSA, incident management, loss tracking, and root cause analysis
Proficient in MS Office; experience with data analytics tools (e.g., Power BI) is a plus
Strong communication skills (written and verbal) with ability to work with cross-functional stakeholders
Detail-oriented with strong analytical, problem-solving, and multitasking skills, able to work with minimal supervision
Preferred Certifications:
Certified Business Continuity Professional (CBCP)
Certified Business Resilience IT Professional (CBRITP)
CISA, CISM, CISSP, or CRISC
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
