- Location
- Australia | CQ | Rockhampton Branch · Australia | CQ | Mackay - Hastings Park · Australia | CQ | Emerald Branch
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Company :
Hastings Deering (Australia) LtdThis exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company located within the Bowen Basin region. This is a permanent, fulltime position where we are open to candidates based in Rockhampton, Mackay or Emerald.
Reporting to our Resource Industries Support Manager your responsibilities will include:
Promote and adhere to all safety requirements on site and within the workplace
Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
Promote consistency by being a centralized point of contact
Maximise Customer fleet performance through reliability processes, defect elimination strategies and implementation of reliability focused systems and training
Create, implement and execute sales and account strategies
Maintain and increase our market share of parts and service
Communicate and manage challenges effecting fleet performance and satisfaction
Manage, document and resolve customer issues and enquires
About You
You will bring the following skills and experience to the role:
Trade Qualified
Demonstrated customer management experience within the mining industry
Experience in mining, mining services or heavy earthmoving industries
Strong commitment to Safety and continuous Improvement
Proactive approach to sourcing solutions
Positive attitude to developing the business through a team approach
How to Apply
For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at [email protected]