- Location
- CARRETERA A BELEN EDIFICIO C,, Costa Rica
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Finance
- Experience
- 3+ years
- Closing date
- Today
- Source
- Workday
Description
Job Summary
The Ops Accounting Analyst 1 (Account Owner) is responsible for ensuring the accuracy, integrity, and timely reconciliation of assigned accounts. This role plays a critical part in maintaining financial control by managing account certifications, identifying risks, resolving discrepancies, and collaborating with cross-functional teams. The Account Owner acts as a key point of contact for account-related matters and ensures all balances remain compliant with internal policies and in good standing (GREEN status).
Key Responsibilities
Perform monthly certification of account balances within the eRecon platform.
Ensure accuracy, completeness, and integrity of assigned accounts.
Complete account attestations in compliance with established standards.
Understand and analyze the end-to-end accounting flow (invoice entry to payment processing).
Assess impacts of exceptions such as rejected payments, incorrect coding, or other discrepancies affecting accounts.
Continuously review processes to identify improvement opportunities.
Identify, monitor, and mitigate at-risk balances in partnership with Proof Owners.
Analyze aging items and assess financial risks associated with open balances.
Perform root cause analysis and implement corrective action plans to resolve exceptions in a timely manner.
Maintain assigned accounts in GREEN status, proactively avoiding risk exposure.
Escalate unresolved issues impacting account balances to the appropriate stakeholders.
Follow escalation protocols, including management notification when necessary.
Provide focused attention to high-risk (RED) accounts and ensure proper resolution.
Collaborate with Proof Owners, JEP, and SCO teams to resolve issues impacting account balances.
Support Balance Sheet Reconciliation with BOSS account reconciliations and other cross-functional activities.
Respond to account-related inquiries clearly and promptly.
Participate in implementation of new accounting processes, tools, and models.
Identify and drive process improvements to enhance efficiency and control.
Maintain full ownership of assigned accounts and ensure proper reassignment when required.
Ensure compliance with internal policies, controls, and accounting standards.
Technical Skills
Account reconciliation knowledge.
Financial analysis and reporting.
Risk assessment and internal controls.
ERP systems (Oracle, eRecon).
Root cause analysis and issue resolution.
Process improvement and optimization.
Soft Skills
Analytical thinking and problem-solving
Attention to detail and accuracy
Ownership and accountability
Communication and stakeholder management
Time management and prioritization
Adaptability and teamwork
Qualifications
Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
3–5+ years of experience in accounting, reconciliation, or financial operations roles.
Strong understanding of accounting principles and financial reporting processes.
Experience with reconciliation tools and ERP systems such as P2P Oracle.
Proven experience managing balance sheet accounts, including certification and attestation processes.
Knowledge of end-to-end financial processes (Invoice-to-Payment cycle).
Experience in risk assessment, internal controls, and compliance environments.
Advanced proficiency in Microsoft Excel and data analysis tools.
English proficiency at B2 level (upper-intermediate) or higher.
Portuguese proficiency is desirable.
Strong communication and stakeholder management skills.
Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment.
Experience in shared services environments or process improvement initiatives is a plus.
Job Summary
The Ops Accounting Analyst 1 (Account Owner) is responsible for ensuring the accuracy, integrity, and timely reconciliation of assigned accounts. This role plays a critical part in maintaining financial control by managing account certifications, identifying risks, resolving discrepancies, and collaborating with cross-functional teams. The Account Owner acts as a key point of contact for account-related matters and ensures all balances remain compliant with internal policies and in good standing (GREEN status).
Key Responsibilities
Perform monthly certification of account balances within the eRecon platform.
Ensure accuracy, completeness, and integrity of assigned accounts.
Complete account attestations in compliance with established standards.
Understand and analyze the end-to-end accounting flow (invoice entry to payment processing).
Assess impacts of exceptions such as rejected payments, incorrect coding, or other discrepancies affecting accounts.
Continuously review processes to identify improvement opportunities.
Identify, monitor, and mitigate at-risk balances in partnership with Proof Owners.
Analyze aging items and assess financial risks associated with open balances.
Perform root cause analysis and implement corrective action plans to resolve exceptions in a timely manner.
Maintain assigned accounts in GREEN status, proactively avoiding risk exposure.
Escalate unresolved issues impacting account balances to the appropriate stakeholders.
Follow escalation protocols, including management notification when necessary.
Provide focused attention to high-risk (RED) accounts and ensure proper resolution.
Collaborate with Proof Owners, JEP, and SCO teams to resolve issues impacting account balances.
Support Balance Sheet Reconciliation with BOSS account reconciliations and other cross-functional activities.
Respond to account-related inquiries clearly and promptly.
Participate in implementation of new accounting processes, tools, and models.
Identify and drive process improvements to enhance efficiency and control.
Maintain full ownership of assigned accounts and ensure proper reassignment when required.
Ensure compliance with internal policies, controls, and accounting standards.
Technical Skills
Account reconciliation knowledge.
Financial analysis and reporting.
Risk assessment and internal controls.
ERP systems (Oracle, eRecon).
Root cause analysis and issue resolution.
Process improvement and optimization.
Soft Skills
Analytical thinking and problem-solving
Attention to detail and accuracy
Ownership and accountability
Communication and stakeholder management
Time management and prioritization
Adaptability and teamwork
Qualifications
Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
3–5+ years of experience in accounting, reconciliation, or financial operations roles.
Strong understanding of accounting principles and financial reporting processes.
Experience with reconciliation tools and ERP systems such as P2P Oracle.
Proven experience managing balance sheet accounts, including certification and attestation processes.
Knowledge of end-to-end financial processes (Invoice-to-Payment cycle).
Experience in risk assessment, internal controls, and compliance environments.
Advanced proficiency in Microsoft Excel and data analysis tools.
English proficiency at B2 level (upper-intermediate) or higher.
Portuguese proficiency is desirable.
Strong communication and stakeholder management skills.
Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment.
Experience in shared services environments or process improvement initiatives is a plus.
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Accounting Operations------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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