Patient Care Technician (PCT) - Med Surg Unit - St. Vincent Medical Center

Mercy Health St. Vincent Medical Center is a faith based Catholic Healthcare Ministry committed to serving the poor and underserved of our community since 1853. Mercy Health St. Vincent Medical Center is a Regional Tertiary care facility serving a 150 mile radius of Northwest Ohio and Southeast Michigan. St. Vincent has been a well-established leader in quality healthcare as demonstrated by being verified as a Level I Adult and Level II Pediatric Trauma Center by the American College of Surgeons Committee on Trauma, designated as a STEMI Center, as well as Comprehensive Stroke Center verified by the Joint Commission. Mercy Health St. Vincent Medical Center has also partnered with Nationwide Children’s Hospital of Columbus to create Nationwide Children’s Hospital of Toledo on the campus of Mercy Health St. Vincent Medical Center.      

Patient Care Technician (PCT) - Med Surg Unit - St. Vincent Medical Center

Summary of Primary Function/General Purpose of Position 
The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization. 

Essential Job Functions 

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.  
• Acts as liaison between patient and nurse to report changes and/or concerns. 
• Provides high-level customer service to all patients, patient's family, visitors, and employees. 
• Provides accurate, precise, timely documentation when applicable for patient care. 
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving. 
• Performs delegated tasks once competency has been validated. 
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety. 
• Fosters independence by encouraging patients to complete tasks as independently as possible. 
• Individualizes care based on patient's interests and hobbies. 

 
Licensing/Certification 

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) 
• Must have completed one of the following: (required) 
• Successful completion of nursing aide training program OR 
• Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting 

 
Education 

• None 

 
Work Experience 

• Recent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred) 

 
Training 

• EPIC Electronic Health Record (EHR) training (preferred) 

 
Language 

• None 

 
Skills 

• Ability to clearly communicate to other members of the healthcare team 
• Ability to understand and follow directions of healthcare team 
• Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) 
• Knowledge and demonstration of infection prevention and transmission-based precautions 
• Understanding of clerical duties and office-based technology 
• Ability to work in a team 
• Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) 
• Basic hygiene and activities of daily living care 
• Ability to assist with feeding, hydration, and nutrition 
• Ability to assist with bowel and bladder elimination 
• Ability to assist with ambulation and patient mobility 
• Use of clinical technology 
• Compassionate, relationship-based approach in care activities 
• Accountability for completion of assigned tasks 
• Escalation of concerns via chain of comma 

 
Patient Population 
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. 
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. 
Neonates (0-4 weeks) 
Infant (1-12 months) 
Pediatrics (1-12 years) 
Adolescents (13-17 years) 
Adults (18-64 years) 
Geriatrics (65 years and older) 

Hours: 

• Shift:  Days/Afternoons

• Hours:  12 hour shifts

• Hours per pay period:  72

• Weekend, holiday and on-call rotation required per department policy