Senior Software Engineer

As a Senior Software Engineer supporting Southwest Partner Services, you’ll build and enhance technology that connects Southwest with external partners to deliver a seamless Customer experience and support revenue growth. In this role, you’ll design, develop, test, and implement reliable, well integrated applications while proactively identifying and resolving production issues. You’ll mentor Software Engineers, contribute to “shift-left” practices that improve quality, and bring a broad understanding of how systems work together to support scalable, efficient solutions.

Additional Details

• This role allows for voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes. 

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 
 

Responsibilities

• Drive the technical direction and feature roadmap of large-scale cloud systems

• Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members

• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions

• Drives detailed definition of feature requirements through discussions with product managers and customers

• Supports continuous improvement by investigating alternatives and new technologies

• Prepares and installs solutions by determining and designing system specifications, standards, and programming

• Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems

• Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities

• Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience

• Proactively shares knowledge and skills of software development and testing to solve a range of problems

• Advanced knowledge of at least one required programming language

• Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams

• Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences

• Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work

• Ability to mentor others

• Ability to lead ideating, presentations, mentoring and group-thinking sessions

• Ability to influence without authority

Education

• Required: High School Diploma or GED

• Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience

Experience

• Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies

• Preferred: Experience with Docker, Jenkins, and GitLab pipeline

• Preferred: Software development using Java, Spring Integration, JSON, and REST web services

• Preferred: Experience with REST APIs and SOAP UI

• Preferred: Familiarity with OTA and NDC schemas

• Preferred: Experience working with AWS and cloud infrastructure

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary