Quality Engineer II

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients.  Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

As one of the largest EHR companies in the country, Qualifacts offers revolutionary support for behavioral health, human services, and rehabilitative services. The technology and solutions that we provide enhance how our customers deliver quality care, make it possible for them to achieve exceptional outcomes, and improve the lives of the individuals they serve. We draw upon 20 years of experience to inform our products and services, and the result is solutions that empower our customers to achieve interoperability goals, optimize efficiency, improve productivity, and maximize reimbursement. 

Qualifacts supports three platforms: CareLogic, Credible, and InSync. The EHR platforms, each uniquely positioned, allow us to serve all segment sizes within the market. 

If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today! 

This position is based in Vadodara, India as a permanent work-from-office role. The standard shift is 11:00 AM to 8:00 PM IST. 

About the Role

Job Description: Quality Engineer II

We are looking for a detail-oriented Manual QA Engineer with strong analytical skills and hands-on experience in software testing.

The ideal candidate should have a solid background in manual testing practices and basic exposure to automation frameworks. You will work closely with development, product, and design teams to ensure high-quality releases.

Key Responsibilities

• Create, review, and execute test cases, test scenarios, and test plans for web and mobile applications.

• Perform functional, regression, integration, smoke, and system testing.

• Identify, document, and track defects using tools like JIRA, Azure DevOps, or similar.

• Collaborate with cross-functional teams to understand requirements, clarify doubts, and ensure proper test coverage.

• Conduct API testing using tools like Postman or Swagger.

• Validate UI/UX consistency and application behavior across devices/platforms.

• Perform database validation using basic SQL queries.

• Participate in Agile/Scrum ceremonies and contribute to sprint planning and estimations.

• Provide concise and clear test reports for stakeholders.

• Work with the automation team to identify test cases for automation and contribute to simple automation scripts (nice to have).

Must-Have Skills

• 3–5 years of experience in Manual Testing.

• Strong knowledge of SDLC, STLC, and Defect Lifecycle.

• Hands-on experience with test case design techniques (boundary value analysis, equivalence partitioning, etc.).

• Exposure to automation tools such as Playwright, TestNG, Pytest, or similar (basic scripting only).

• Experience in Agile environments (Scrum/Kanban).

• Basic knowledge of SQL for database validation.

• Excellent communication, analytical, and problem-solving skills.

• Solid knowledge of JavaScript/TypeScript or similar programming languages.

• Knowledge of API testing (Postman, REST Assured) is a mandate.

• Familiarity with TDD, unit testing, and QA lifecycle processes.

Good-to-Have Skills

• Understanding of CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).

• Knowledge of version-control tools like Git.

• Experience in testing cloud-based applications (AWS, Azure, GCP).

• Mobile application testing experience (Android/iOS).

• Understanding of web technologies (HTML, CSS, DOM).

• Knowledge of performance testing tools (JMeter) is a plus.

Key Performance Indicators (KPIs)

1. Test Case Coverage

Percentage of requirements covered by test cases (Target: ≥95%).

2.Defect Detection Rate

Number of defects identified during testing vs. production defects (Target: High detection before release).

3.Test Execution Efficiency

Number of test cases executed per day/week within planned timelines.

4.Defect Leakage

Percentage of defects found after release (Target: ≤2%).

5.Timeliness of Deliverables

Meeting deadlines for test planning, execution, and reporting.

6.Quality of Test Artifacts

Accuracy and completeness of test cases, test reports, and documentation.

7.Collaboration s Communication

Effective interaction with developers, product owners, and QA team members.