Senior Technician – Access Control Systems (Installations & Maintenance)

TSU Technical Solutions are looking for an experienced technician to join our vibrant, dynamic, highly professional team.

TSU Technical Solutions form part of TSU Group Holdings (Pty) Ltd, a leader in the Private Security Industry. Our technicians are highly regarded for their professionalism, product knowledge and skill, with experience and expertise in the installation and maintenance of security systems, ranging from basic home alarm systems, access control, CCTV and perimeter security to advance solutions which are incorporated with each other to provide a turnkey solution to our clients whilst ensuring a secure environment.

If you are a driven individual with a strong work ethic, technical aptitude, and a desire to grow with a dynamic company that is on a rapid growth trajectory, we want your CV.

An overview of your duties

• As a technician you are responsible for the installation, service, troubleshooting, repair and maintenance of access control systems and alarm systems in accordance with the company’s standard operating procedures.
• Adhere to and maintain technical standards and standard operating procedures
• Provide remote support as and when required
• Be available for call out
• Service the Company’s product portfolio as directed in an effective and cost-efficient manner
• To ensure that at all times tools and equipment are regularly maintained in good and safe working order and that test gear is regularly calibrated and labelled as required by ISO9000
• Maintain all documentation and ensure that records are up to date.
• Communicate appropriately with the Director TSU Technical Services to discuss new projects, receive work and report progress in an accurate and timely manner in accordance with established procedures
• To be aware of all contract possibilities and add on business opportunities
• To observe and promote safe working practices and help maintain depots in a tidy and workmanlike manner

The experience you should have

• In-depth experience in the installation, troubleshooting and repairing of access control systems
• Alarm system installation and repairs (Paradox, DSC, IDS, Texecom, Caddx, Ajax & other major brands)
• In-depth knowledge of alarm communicator devices and applications
• Electric fence installation and repairs
• CCTV (IP and analogue including cabling, installation, setup, programming, & troubleshooting), all major brands
• Experienced in working on networks
• Knowledge of computer hardware and software
• Strong team player
• Ability to work effectively without supervision
• Alarm, CCTV, Electric Fence, Access Control, Gate Motor knowledge
• Good technical skills and workmanship
• PSIRA registered

Behavioural Skills

• Good communication skills
• Well-developed interpersonal and customer interaction skills
• Ability to work well under pressure.
• Demonstrates exceptional attention to detail.
• Good communicator, including fluency in English (verbal and written).
• Excellent multitasking skills
• Critical thinking and problem-solving skills
• Ability to prioritize, plan and organize.
• Exceptional time management skills to meet tight deadlines.
• Mature (High) EIQ (emotional intelligence)
• Ability to manage conflict

Take action – Join a winning team