Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Job Description

Role Summary / Purpose

You will provide direction and assistance to work group to meet assigned objectives. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Most job is required to travel to customer site, planning over than 90% travel in home country and to other countries.

Essential Responsibilities

• Fluent oral and written Japanese and English communication skills

• Pre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives/switchgear/transformers and power systems.

• Provide technical assistance and supervision to customers on the installations.

• Conduct on-site interpretation of data and technical instruction.

• Provide management with complete and prompt information and report regarding safety & project/service status, customer or equipment problems, and failures,

• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment.

• Provide and assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures to identify/analyse any undesirable trends.

• Complete site documentations such as weekly safety update, installations check lists, pre-commissioning, and commissioning procedures.

• Hands-on on-site parts replacement, testing, and verification of electrical equipment. 

• Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised.

• Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner

Qualification/Requirements

• Electrical engineering bachelor’s or master’s degree from an accredited university or college

• Solid understanding of Power Electronics, Electric Circuit, Electric Power Systems, Medium Voltage, Harmonics, with good hands-on skill.

• Experience with Programmable Logic Controllers. Good literacy in at least one computer programming language.

• Hands-on experience and knowledge of test instruments (recorders, power analysers, oscilloscopes, Insulation resistance, HI pot etc.)

• Comfortable to sail on marine vessels if needed and remain offshore for defined number of days.

• Willing to travel including distant in-country or aboard limited duration visits and with short notice in advance

• Good understanding of Health and Safety, and risks / Hazards involved.

Desired Characteristics

• Strong interpersonal and leadership skills

• Team worker with ability to share and coordinate tasks among members of the group

• High job ethics

• Proven analytical and quality improvement ability

• Able to interface at all levels of the organization both internally and externally

Additional Information