- Location
- Makati City, Metro Manila, Philippines · published
- Type
- Full-time
- Seniority
- Manager
- Source
- Workable
Description
Hey, mabuhay! 👋
Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.
With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.
Now, we're looking for a Incubation Manager, to lead one of the most important parts of our business: helping newly signed-up riders become confident, successful, and consistently earning members of the Angkas community.
Responsibilities:
- Design and manage a step-by-step program that helps new riders build confidence, develop good habits, and reach consistent earnings within their first month.
- Set clear, achievable milestones for new riders at each stage of their journey — from completing their first successful trip to becoming a regular, dependable earner.
- Analyze rider behavior and performance data to identify exactly where new riders tend to struggle or drop off, and design targeted solutions to address those specific problems.
- Develop and manage communications (in-app messages, notifications, and other content) that motivate and guide new riders through their early weeks on the platform.
- Collaborate with our Product team to improve in-app features that make it easier for new riders to succeed — things like guided walkthroughs, earnings tools, and progress tracking.
- Work closely with our Operations team to make sure the on-the-ground onboarding experience (training, orientation, local support) is consistent and effective across different locations.
- Partner with our Data team to track key performance indicators, measure the success of new programs, and continuously refine the new rider journey based on real results.
- Coordinate with our rider community and support programs to connect new riders with mentorship, peer support, and other resources that help them succeed early on.
At Angkas, we believe in giving our people the trust and flexibility to work in a way that helps them and their teams perform at their best. Whether you’re working onsite, remotely, or in a hybrid setup, we provide the flexibility, you bring the drive. ⚡
Let’s get this show on the road!🚦