Manager, Technology Operations - Finance

Position Summary...

The Manager, Workforce Management Financial Planning will lead financial planning and budget management for the Marketplace Global WFM organization. This role will ensure the organization remains within budget while proactively identifying financial impacts, risks, opportunities, and changes in key assumptions. The manager will connect workforce plans, headcount, vendor costs, and operational demand to financial outcomes and provide clear, actionable recommendations to leadership.

About the team: The Marketplace Global Workforce Management team supports Seller Support and Risk Operations through forecasting, capacity planning, scheduling, real time management, workforce analytics, and financial planning. We partner with Operations, Finance, Data Analytics, Product, Technology, and external service providers to align workforce investments with business demand, service level commitments, and Marketplace priorities.

What you'll do...

Lead budget planning, forecasting, and financial performance reporting for Marketplace Global WFM. Monitor actual spending against budget, identify variances, and proactively communicate financial impacts, risks, opportunities, and changing assumptions. Translate demand forecasts and capacity requirements into headcount, labor cost, and vendor spend plans. Develop financial models supporting hiring, productivity, outsourcing, and resource allocation decisions. Partner with Finance and Operations on annual and long range planning. Maintain visibility into workforce cost drivers and deliver clear executive insights and recommendations that strengthen financial accountability and keep the organization within budget.
What you'll bring:

Strong experience in financial planning, budgeting, forecasting, and variance analysis.
Understanding of workforce planning, capacity management, headcount modeling, or labor cost management.
Advanced Excel and financial modeling skills, with experience working with large and complex datasets.
Ability to connect operational demand, workforce requirements, and financial outcomes.
Ability to identify emerging risks and opportunities and translate them into actionable recommendations.
Experience partnering with Finance, Operations, Data Analytics, Product, Technology, and senior leadership.
Strong ownership, attention to detail, and commitment to financial accuracy and accountability.
Clear written, verbal, and executive level communication skills.
SQL, data visualization, or business intelligence experience is preferred.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $96,000.00 - $186,000.00
Sunnyvale, California US-11789: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.